Lexus of Roseville

Excellent service. Very helpful staff. On time as promised. Roger T. Williams, Jr. answered my questions regarding accessories for my 2020 GS 350 F Sport. He said he would follow up with me as to the promised. Roger T. Williams, Jr. answered my questions regarding accessories for my 2020 GS 350 F Sport. He said he would follow up with me as to their status. More

We had a very long wait for the cars we ordered due to Covid impacts. Once they came in we got the deal we wanted and got it done in a few hours. Great job Lexus of Roseville. Covid impacts. Once they came in we got the deal we wanted and got it done in a few hours. Great job Lexus of Roseville. More

I always ask for Brent Colley because he provides great customer service. He keeps me up dated on what I need and gets everything done in a timely fashion. customer service. He keeps me up dated on what I need and gets everything done in a timely fashion. More

The Service Center had Lojack installed in my vehicle. They also tinted the rear windows. When I returned to pick up my vehicle, the back door panels were streaked & it was dirty. They hadn't washed it. They also tinted the rear windows. When I returned to pick up my vehicle, the back door panels were streaked & it was dirty. They hadn't washed it. When I pointed this out to the service rep he alerted the Service Mgr who agreed & had it washed. More

Very kind salesman who understood our wants and needs. Helped us in many ways and offered snacks to my kids. He communicated greatly with us and was very respectful. Helped us in many ways and offered snacks to my kids. He communicated greatly with us and was very respectful. More

Great experience working with Joe. Thanks so much for all your time and knowledge in buying a Lexus of my dreams. I know he’ll continue to help me out in the future. your time and knowledge in buying a Lexus of my dreams. I know he’ll continue to help me out in the future. More

Mark was wonderful much better than your typical car salesman. He was polite, never pushy, but very informative. We highly recommend him. We love our new Lexus RX 350 salesman. He was polite, never pushy, but very informative. We highly recommend him. We love our new Lexus RX 350 More

When I made telephone appointment was told 1 1/2 to 2 hours, although service rep did not confirm that when I checked in. Said they would call. Returned to pick up after 3hr 15Min. Waited 15 minutes to hours, although service rep did not confirm that when I checked in. Said they would call. Returned to pick up after 3hr 15Min. Waited 15 minutes to be told car was finished and just waiting for paperwork. Paperwork came 30min later and I paid. Said car would be right out. 15min later and no car. Said it would be right out. Another 18min later car arrived. Really? 4hr 20min for 15K service with appointment? More

Great overall experience. Salesman was very helpful and listened to our requests and concerns. Made it as nonstressful as possible. Helped understand the features of the car before we left too. listened to our requests and concerns. Made it as nonstressful as possible. Helped understand the features of the car before we left too. More

The service at the dealership is always great! Thanks for keeping our car running great. Tasha was a great communicator and made our visit very smooth. keeping our car running great. Tasha was a great communicator and made our visit very smooth. More