Lexus of Roseville

Great customer care The staff at Lexus of Roseville are the best. Responsive, professional, thorough and efficient. Brent Colley sets up my appointments, follows up to The staff at Lexus of Roseville are the best. Responsive, professional, thorough and efficient. Brent Colley sets up my appointments, follows up to remind me of the date and time of my appointment and keeps me apprised of the status of the work being performed. Yargo Basta is THE person most responsible for our connection with Lexus of Roseville. He knows the cars we prefer and always works hard to get us our vehicle of choice. More

Outstanding experience Your dealership was really nice to work with . All of your salespeople were knowledge and the process of buying our car went very smoothly. Look forw Your dealership was really nice to work with . All of your salespeople were knowledge and the process of buying our car went very smoothly. Look forward to working with the service staff as needed. . More

Always receiving good service whenever we need work on our vehicle and love driving the new models while we wait!! Will continue using this dealer!! our vehicle and love driving the new models while we wait!! Will continue using this dealer!! More

Health at risk We were told all COVID 19 safety practices were in place. Many sales/reception personnel did not were masks. No cleanup in refreshment area. Awful!!! We were told all COVID 19 safety practices were in place. Many sales/reception personnel did not were masks. No cleanup in refreshment area. Awful!!! More

Service Excellence I did work with Roger Williams over the wee-end for servicing my both of my Lexus cars. He took a personal interest and did a an excellent, profession I did work with Roger Williams over the wee-end for servicing my both of my Lexus cars. He took a personal interest and did a an excellent, professional and courteous service. More

Everything expected and more This service was due to a Lexus recall event. They proactively contacted me. Scheduling with Claire went smoothly. A loaner was made available. Co This service was due to a Lexus recall event. They proactively contacted me. Scheduling with Claire went smoothly. A loaner was made available. Covid-19 safety precautions were evident, and the service was completed quicker than I expected, More

Service Brent was great as usual.. That's all I have to say. Take away the 25 word minimun if you want me to do one of these surveys in the future. Brent was great as usual.. That's all I have to say. Take away the 25 word minimun if you want me to do one of these surveys in the future. More

I came in for my tire rotation and it was finished within the hour and a half that Brent’s approximation said it would take. the hour and a half that Brent’s approximation said it would take. More

Tristan was great to work with. Although he was busy kept checking that we were okay and apologizing for the wait and showed all options checking that we were okay and apologizing for the wait and showed all options More

purchase We met with Boris, our sales representative, to view inventory of Certified Lexus vehicles. Although it was late in the day, Boris was friendly and We met with Boris, our sales representative, to view inventory of Certified Lexus vehicles. Although it was late in the day, Boris was friendly and accommodating, answered all questions, and helped to make the purchase quick and easy. More