
Lexus of Roseville
Roseville, CA
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Great location. Very friendly, professional staff. Get both cars serviced here for the last 7 year, never had any problems. Communication is very good. Highly recommend the place. both cars serviced here for the last 7 year, never had any problems. Communication is very good. Highly recommend the place. More
I'm missing a Key Fob and a Car user manual booklet I bought a new car and received only 1 Key fob and no car user manual booklet. This should never happen. I'm expecting more from a Lexus Dealer. I'm s I bought a new car and received only 1 Key fob and no car user manual booklet. This should never happen. I'm expecting more from a Lexus Dealer. I'm still waiting for those items to arrive. More
Exceptional service Very happy with the service i get. Went in for oil change, was out in just over an hour. Roger was on top of it Very happy with the service i get. Went in for oil change, was out in just over an hour. Roger was on top of it More
Excellent Service As it is important to maintain a car so that there are no problems it is easy to rely on Lexus to keep my car running in excellent order. Also I am of As it is important to maintain a car so that there are no problems it is easy to rely on Lexus to keep my car running in excellent order. Also I am offered a loaner or I bring my computer and have a comfy place to work. I appreciate that my car is washed and cleaned inside and outside, even the trunk. More
25,000 mile service Great service from Roger Willams. Got 3 recalls taken care of alongside our scheduled service. Received a loaner car for the duration of service. Great service from Roger Willams. Got 3 recalls taken care of alongside our scheduled service. Received a loaner car for the duration of service. Technician paired our new iPhones. More
RX350 2015 Service Maintenance Appt Went smooth, Matt was awesome as always. Great service and they found a problem with my front suspension which was completely repaired under warranty Went smooth, Matt was awesome as always. Great service and they found a problem with my front suspension which was completely repaired under warranty work More
Great, thoughtful, and expedient customer service. I Great, thoughtful, and expedient customer service. I was very troubled when my Lexus, after only 2 months after purchase, stalled on the side of t Great, thoughtful, and expedient customer service. I was very troubled when my Lexus, after only 2 months after purchase, stalled on the side of the road. Ashley was the first person I spoke with at the dealership and she was extremely helpful guiding me through the tow & service process. She was great at following up with me while my vehicle was being fixed and help alleviate the anxiety of the entire situation. More
As we shopped for a newish used car this month, we repeatedly found great cars at great prices at this dealership! Even during the pandemic, they made us feel welcome and comfortable. Our first salesp repeatedly found great cars at great prices at this dealership! Even during the pandemic, they made us feel welcome and comfortable. Our first salesperson was great: super personable and helpful. The person we ended up buying the car from made me feel like he was doing me a favor. Not super pleasant but the price was right. Everything was very professional. More
Fast, courteous, and all questions answered. I wouldn't change a thing!! Service personnel are simply a joy to work with. They always seem to take into account my time, as well as my finances whe I wouldn't change a thing!! Service personnel are simply a joy to work with. They always seem to take into account my time, as well as my finances when arranging service. I really like how fast I can get into a "loaner" to avoid waiting for service completion. The only dealership I will have service my vehicle - and I live in north Sacramento! More
All went well Roger explained everything well and then provided great service and keep me well informed. We have a follow up date since the vendor did no do his part. I will contact Roger on my next servi provided great service and keep me well informed. We have a follow up date since the vendor did no do his part. I will contact Roger on my next service. Michael Amerio More