
Lexus of Roseville
Roseville, CA
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For the past 2 years, Ashley has consistently been helping me, going way and above to give excellent service, and always making sure the littlest detail has been taken cared of. Also, hats off to th helping me, going way and above to give excellent service, and always making sure the littlest detail has been taken cared of. Also, hats off to the friendliest crew who never fails to deliver fast and efficient service. More
25,000 mile service Great service from Roger Willams. Got 3 recalls taken care of alongside our scheduled service. Received a loaner car for the duration of service. Great service from Roger Willams. Got 3 recalls taken care of alongside our scheduled service. Received a loaner car for the duration of service. Technician paired our new iPhones. More
Excellent Service As it is important to maintain a car so that there are no problems it is easy to rely on Lexus to keep my car running in excellent order. Also I am of As it is important to maintain a car so that there are no problems it is easy to rely on Lexus to keep my car running in excellent order. Also I am offered a loaner or I bring my computer and have a comfy place to work. I appreciate that my car is washed and cleaned inside and outside, even the trunk. More
Exceptional service Very happy with the service i get. Went in for oil change, was out in just over an hour. Roger was on top of it Very happy with the service i get. Went in for oil change, was out in just over an hour. Roger was on top of it More
RX350 2015 Service Maintenance Appt Went smooth, Matt was awesome as always. Great service and they found a problem with my front suspension which was completely repaired under warranty Went smooth, Matt was awesome as always. Great service and they found a problem with my front suspension which was completely repaired under warranty work More
Even though Lexus of Roseville is twice as far as the other Lexus shop, I choose to drive all that way because of how courteous the staff are and I never feel pressured when they recommend any other serv other Lexus shop, I choose to drive all that way because of how courteous the staff are and I never feel pressured when they recommend any other services I may need. More
Great, thoughtful, and expedient customer service. I Great, thoughtful, and expedient customer service. I was very troubled when my Lexus, after only 2 months after purchase, stalled on the side of t Great, thoughtful, and expedient customer service. I was very troubled when my Lexus, after only 2 months after purchase, stalled on the side of the road. Ashley was the first person I spoke with at the dealership and she was extremely helpful guiding me through the tow & service process. She was great at following up with me while my vehicle was being fixed and help alleviate the anxiety of the entire situation. More
As we shopped for a newish used car this month, we repeatedly found great cars at great prices at this dealership! Even during the pandemic, they made us feel welcome and comfortable. Our first salesp repeatedly found great cars at great prices at this dealership! Even during the pandemic, they made us feel welcome and comfortable. Our first salesperson was great: super personable and helpful. The person we ended up buying the car from made me feel like he was doing me a favor. Not super pleasant but the price was right. Everything was very professional. More
Fast, courteous, and all questions answered. I wouldn't change a thing!! Service personnel are simply a joy to work with. They always seem to take into account my time, as well as my finances whe I wouldn't change a thing!! Service personnel are simply a joy to work with. They always seem to take into account my time, as well as my finances when arranging service. I really like how fast I can get into a "loaner" to avoid waiting for service completion. The only dealership I will have service my vehicle - and I live in north Sacramento! More

Very nice salesman Joe Nazer very competent. Explained everything. Answered all my questions, very helpful. Nice to work with, very pleased with purchase.Thank you! everything. Answered all my questions, very helpful. Nice to work with, very pleased with purchase.Thank you! More