
Lexus of Roseville
Roseville, CA
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Scott Silverman was horrific! Asked for new person to work with who was Sean. Sean and rest of staff were wonderful Giving 3 rating only because of Scott. work with who was Sean. Sean and rest of staff were wonderful Giving 3 rating only because of Scott. More
Great Customer Service In Tasha's absence, another female service advisor assisted us and was extremely helpful and accommodating. Recognizing the current state of affairs, In Tasha's absence, another female service advisor assisted us and was extremely helpful and accommodating. Recognizing the current state of affairs, it was refreshing to still have an individual to work with and to be provided a loaner while our car was being serviced. More
Always enjoy the experience whenever service is needed. All the staff do their best to make it positive. No one really wants to have service on a vehicle, but they do it right All the staff do their best to make it positive. No one really wants to have service on a vehicle, but they do it right More
We live in Redding. We came one time without an appointment and were accommodated nicely and we appreciated it. We liked working with Scott. Thanks appointment and were accommodated nicely and we appreciated it. We liked working with Scott. Thanks More
Great service, as always. Fast and pleasant loaner car staff, too. I appreciate the coffee bar and complimentary bottles of water that the dealership provides. staff, too. I appreciate the coffee bar and complimentary bottles of water that the dealership provides. More
The best Lexus dealership I have been to!Matt Anhaiser The best Lexus dealership I have been to! Matt Anhaiser and Jeremy Monschau are amazing and I always feel looked out for! Great Roseville team!! The best Lexus dealership I have been to! Matt Anhaiser and Jeremy Monschau are amazing and I always feel looked out for! Great Roseville team!! More
Service Took vehicle for recall and service. Clare provided information about the process and expectation. Rental car provided and made it a ease. Notified wh Took vehicle for recall and service. Clare provided information about the process and expectation. Rental car provided and made it a ease. Notified when the vehicle was ready for pickup. More
I have my 6 month check up for my lexus and I found there service was excellent as the staff were very accommodating and the result was above my expectation. service was excellent as the staff were very accommodating and the result was above my expectation. More
Outstanding service! Roger Williams is an exceptional Service Advisor. He is an excellent communicator who always goes out of his way to ensure that the customer is satis Roger Williams is an exceptional Service Advisor. He is an excellent communicator who always goes out of his way to ensure that the customer is satisfied with the service. He is a real professional. More
Fast & efficient I scheduled an appointment for a low pressure fuel pump recall. My drive to the dealership is 85 miles. Clare Smith was my service advisor. I found I scheduled an appointment for a low pressure fuel pump recall. My drive to the dealership is 85 miles. Clare Smith was my service advisor. I found the service to be fast, friendly and informative. Clare kept me informed with the progress several times. Once the vehicle was ready, it had been cleaned. I am happy with the result. More