Lexus of Roseville

Fast & efficient I scheduled an appointment for a low pressure fuel pump recall. My drive to the dealership is 85 miles. Clare Smith was my service advisor. I found I scheduled an appointment for a low pressure fuel pump recall. My drive to the dealership is 85 miles. Clare Smith was my service advisor. I found the service to be fast, friendly and informative. Clare kept me informed with the progress several times. Once the vehicle was ready, it had been cleaned. I am happy with the result. More

Awesome customer service from the time I check in to paying the bill. Ashley was so great and attentive! The whole staff are very welcoming paying the bill. Ashley was so great and attentive! The whole staff are very welcoming More

My experience with the staff of lexus Roseville has always been very positive - friendly, personable, & always explains in detail any additional services that are needed after my vehicle has been evalu always been very positive - friendly, personable, & always explains in detail any additional services that are needed after my vehicle has been evaluated. I feel that I can always trust the staff at lexus of roseville! More

Great service As always we get great service. Friendly team and always ready to help. Thus, my car now does not close the side mirrors when I lock the car up. Not As always we get great service. Friendly team and always ready to help. Thus, my car now does not close the side mirrors when I lock the car up. Not sure what happened. I have to call back and see what can be done about it. More

Service Good service and Roger is Great to work with and is responsive to your needs. Plus he keeps you informed at all times. Thanks for your help. Good service and Roger is Great to work with and is responsive to your needs. Plus he keeps you informed at all times. Thanks for your help. More

I have had my GS 350 Fsport in there multiple times for squealing brakes and it still isn’t resolved. $60k car with squealing brakes is not what I hoped for. squealing brakes and it still isn’t resolved. $60k car with squealing brakes is not what I hoped for. More

Professional Service The whole experience was professional, knowledgeable, and timely...as I was only ‘thinking’ about buying another Lexus (I had two older ones that I ha The whole experience was professional, knowledgeable, and timely...as I was only ‘thinking’ about buying another Lexus (I had two older ones that I have since sold). Som and Borris were excellent to interface with....and assisted me to select the RX350 I ended up buying. I appreciated Som’s knowledge and patience taking the time to show me all the unending features of my car.....much appreciated! More

excellent Everyone was very professional, from the greeters to the transportation department to the advisor and also the cashier. Would recommend the service de Everyone was very professional, from the greeters to the transportation department to the advisor and also the cashier. Would recommend the service department at Lexus of Roseville More

Came in for my 20,000 service. Was offered a loaner vehicle, though I was prepared to wait, which was great. Everyone in service department was efficient.. vehicle, though I was prepared to wait, which was great. Everyone in service department was efficient.. More

Excellent service We have been dealing with the Lexus dealership for close to 20 yers now. Always a good experience. We were having an unusual problem with the window We have been dealing with the Lexus dealership for close to 20 yers now. Always a good experience. We were having an unusual problem with the window doing its own ups and downs. Wouldn’t do it for the service delete. Kept it overnight to keep on trying to make it act up.. More