
Lexus of Roseville
Roseville, CA
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We enjoyed everything about our purchase experience. Boris was our salesperson and he was beyond great and Matt in the service department was great too. Having a loaner vehicle was very helpful as well. Boris was our salesperson and he was beyond great and Matt in the service department was great too. Having a loaner vehicle was very helpful as well. Thank you for the exceptional, professional experience of purchasing our first Lexus...our dream car. More
Thank you to Clare and Lexus of Roseville for your amazing customer service. I recently bought new tires, and within a month got a screw in one. Not only did they replace my tire they gave me a rep amazing customer service. I recently bought new tires, and within a month got a screw in one. Not only did they replace my tire they gave me a replacement car for the weekend. Thank you!! More
The salesman, Boris, was awesome. He made the process quick and easy. Finance guy lynn was great also. I’d highly recommend Roseville Lexus. Best in customer service !!! quick and easy. Finance guy lynn was great also. I’d highly recommend Roseville Lexus. Best in customer service !!! More
Staying with Lexus for service and performance I have stayed with Lexus (I am on my second Lexus SUV) since 2006. The first Rx400h ran up to 300k+ miles and kept on running. I came back to Lexus be I have stayed with Lexus (I am on my second Lexus SUV) since 2006. The first Rx400h ran up to 300k+ miles and kept on running. I came back to Lexus because of the car's performance, but then the other half of it is the service that I get from Lexus Roseville. It is good to get to know a service advisor that one can trust (and has helped me navigate Lexus warranty, service and maintenance through the years) and makes the maintenance of a well-used car for doing medical house call visits such an efficient process. I have worked with Brent since my first Lexus SUV and have stayed on because of that. More
Great service, as always. Fast and pleasant loaner car staff, too. I appreciate the coffee bar and complimentary bottles of water that the dealership provides. staff, too. I appreciate the coffee bar and complimentary bottles of water that the dealership provides. More
Charlie and Dennis were excellent to work with. There were no pressure sales tactics. We purchased our car for a fair price and made a fair trade-in. They both went above and beyond to make sure we wer were no pressure sales tactics. We purchased our car for a fair price and made a fair trade-in. They both went above and beyond to make sure we were totally satisfied with our purchase. And, yes, both my wife and I love the car! More
Service Took vehicle for recall and service. Clare provided information about the process and expectation. Rental car provided and made it a ease. Notified wh Took vehicle for recall and service. Clare provided information about the process and expectation. Rental car provided and made it a ease. Notified when the vehicle was ready for pickup. More
Outstanding service! Roger Williams is an exceptional Service Advisor. He is an excellent communicator who always goes out of his way to ensure that the customer is satis Roger Williams is an exceptional Service Advisor. He is an excellent communicator who always goes out of his way to ensure that the customer is satisfied with the service. He is a real professional. More
I always enjoy brining my car in for service. Everyone’s friendly. Easy to work with. Never had an issue with anything or anyone. Impeccable service! Thank you for all you guys do! friendly. Easy to work with. Never had an issue with anything or anyone. Impeccable service! Thank you for all you guys do! More
I had an excellent & great service with this dealership from making the appointment & the actual service. Staff were friendly, efficient, fast & very helpful. Thanks for your service.. from making the appointment & the actual service. Staff were friendly, efficient, fast & very helpful. Thanks for your service.. More