
Lexus of Roseville
Roseville, CA
Filter Reviews by Keyword
By Type
Showing 1,887 reviews

“Excellent service" - RX 350 I have been a Lexus customer around 8 years. I always get great customer service and that is why I continue to return. Thanks Jeff! I have been a Lexus customer around 8 years. I always get great customer service and that is why I continue to return. Thanks Jeff! More
Great customer service While out shopping for a new car we stopped at Lexus of Roseville. I usually hate looking for new cars but this time I felt relaxed after being greete While out shopping for a new car we stopped at Lexus of Roseville. I usually hate looking for new cars but this time I felt relaxed after being greeted by Jeff Smart. Even though we didn't purchase a vehicle Jeff Smart had great customer service. Based on what we experienced I would recommend Lexus of Roseville for those who are looking for either a new or used vehicle. More
Best experience at a dealership! I thoroughly enjoyed the "no pressure sales approach" at Lexus of Roseville! My salesman Jeff Smart utilized the practice of what the Japanese call "O I thoroughly enjoyed the "no pressure sales approach" at Lexus of Roseville! My salesman Jeff Smart utilized the practice of what the Japanese call "Omotenashi". Apparently it is Lexus' motto! It means to offer the best service and the spirit of hospitality without any expectations of getting something in return. For this, Jeff made my car buying experience so much fun and enjoyable again. Thank you Jeff Smart and Lexus of Roseville! More
Treated Like Family Jeff Smart and Charlie Hunt were a superb team working together to meet our family’s needs. My wife had been in an accident with her Lexus IS, which h Jeff Smart and Charlie Hunt were a superb team working together to meet our family’s needs. My wife had been in an accident with her Lexus IS, which had been totaled. In part, she wanted to get the same car as a replacement because of how well the car had protected her. Jeff and Charlie worked very hard to find the right combination of colors and amenities, which included tracking cars not yet in inventory. When all was said and done, she had the perfect car and the whole buying experience could not have been more pleasurable. More
It was great It was all very good. Well organized and very courteous. I would buy again. Really I would. Really. Yes, really... Trying to get to the 2 It was all very good. Well organized and very courteous. I would buy again. Really I would. Really. Yes, really... Trying to get to the 25 word minimum. There, got it... More
Good experience with Richard Richard was very helpful and answered all of our questions. Would definitely recvimend this dealership! We enjoyed the low pressure environment and th Richard was very helpful and answered all of our questions. Would definitely recvimend this dealership! We enjoyed the low pressure environment and the friendliness. Good experience. More

LC 500 This dealership makes purchasing a vehicle an enjoyable experience. This is the second Lexus we got here. Although we came in 4 times before getti This dealership makes purchasing a vehicle an enjoyable experience. This is the second Lexus we got here. Although we came in 4 times before getting the car we were never pressured. The staff is so friendly. Lexus as we all know is the best. Jeff and Charlie stand out but there were of course others we worked with but I can’t remember their names More
Quality product, professional staff, quality service Richard was patient, knowledgeable, and very professional in his sales presentation. He has a nice sense of humor and was intuitive in his suggestion Richard was patient, knowledgeable, and very professional in his sales presentation. He has a nice sense of humor and was intuitive in his suggestions. We loved the Lexus SUV with one main exception: the laterally opening tailgate was just not going to work for us. More
Very helpful Richard was great working with us and finding us a car that met our needs. He was very accommodating and helpful. I highly recommend him and this deal Richard was great working with us and finding us a car that met our needs. He was very accommodating and helpful. I highly recommend him and this dealership. More
Success! We had a wonderful experience , our salesman was not pushy and very respectful of our budget..he led us to the vehicle that suited us best! 5 ?? We had a wonderful experience , our salesman was not pushy and very respectful of our budget..he led us to the vehicle that suited us best! 5 ?? More