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Lexus of Roseville

Roseville, CA

Overview
Reviews
4.8
1,991 Reviews
Call Dealership (916) 783-9111
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300 Automall Dr

Roseville, CA

95661

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Showing 1,991 reviews

February 02, 2026

Dealership is clean and service is great. I misjudged my time and arrived before the dealership was opened. Brandon Staton greeted me and informed me they were not open yet but he still che More

by lynjef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Staton and Ashley Pullin
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Feb 03, 2026 -

Lexus of Roseville responded

Thank you for sharing your glowing review of our team! We are thrilled to hear that Brandon and Ashley went above and beyond to make your experience seamless and pleasant. We look forward to serving you again at Lexus of Roseville!

January 31, 2026

Claire was fantastic. Very attentive and professional. She went above and beyond to reach out to other staff to help resolve issues. More

by ?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clare Meline, Lynn Slater
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Feb 02, 2026 -

Lexus of Roseville responded

We are delighted by your feedback and we will pass along your kind words to Claire! Thank you for choosing Lexus of Roseville. We hope to see you again!

January 27, 2026

Tristan our sales representative was very knowledgeable and accommodating throughout this buying experience and I would highly recommend reaching out to him for your next Lexus purchase. More

by racedad35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristan Regnani
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Jan 27, 2026 -

Lexus of Roseville responded

Thank you for the glowing review! We're so glad Tristan provided you with a seamless experience. We look forward to working with you again at Lexus of Roseville!

January 26, 2026

I bought a nice car, with a good discount, but a little not the one I wanted - the interior was light, but I wanted a dark one. But after a few days of use, I really liked this salon, especially my daug More

by Bogdan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky
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Jan 26, 2026 -

Lexus of Roseville responded

Bogdan, we're glad you got a nice car but sorry to hear it wasn't the exact interior you wanted. We certainly never intend to "hide" any options from our customers - that is not how we do business here. It sounds like there was an unfortunate mix-up in communication before your purchase was finalized. If you'd like to discuss this further or explore other solutions, please reach out to me at your convenience. Thank you, Jay U. - General Manager - 916-472-7422

Jan 28, 2026 -

Bogdan responded

Hello Mr. Jay! Thank you for your prompt response, but unfortunately I don't know what details we can still discuss, because I don't see any solution to fix the current situation. The documents have already been sent to the DMV, so it's no longer possible to exchange the car for another one with the interior I need. Especially since your managers didn't want to discuss such a possibility back then. If you see any solution to this situation, I'll be happy to listen. This situation has had a very negative impact on me, I was very disappointed with this service, and therefore I no longer have the desire to return to Luxus for a second car, which I was already considering for my wife.

Feb 08, 2026 -

Bogdan responded

Good afternoon, Mr. Jay. I have found a way to resolve our disagreement. If the dealer “Lexus of Roseville”gives me a cargo rubber mats for my car - Then I will consider the conflict over! What do you say?

January 24, 2026

Great customer services while waiting for oil change on my car at the dealership with the car wash too. More

by loantdang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Jan 26, 2026 -

Lexus of Roseville responded

We love to see this five-star feedback! Thank you for sharing your support of our team at Lexus of Roseville. See you at your next appointment!

January 12, 2026

lexus of roseville always give me the best service experience. I have been taking my cars there for over 20 years. More

by lisacragun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, David Rugg, Brent Colley
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Jan 12, 2026 -

Lexus of Roseville responded

Thank you for your loyalty over the past 20 years! We're grateful that you continue to choose Lexus of Roseville and we look forward to serving you again, Lisa!

January 10, 2026

Chris Lawson was the best employee at Lexus that I have worked with. 5 stars More

by dlbrown4164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Lawson
Report | Print
Jan 12, 2026 -

Lexus of Roseville responded

Thank you for your confidence in Lexus of Roseville! We'll be sure your kind words reach Chris.

January 06, 2026

The sales team was very professional. The finance folks were great. Overall I highly recommend them. More

by scott.wallace10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariselo Armenta
Report | Print
Jan 06, 2026 -

Lexus of Roseville responded

We are delighted to hear from you, Scott. Thank you for the great review of Lexus of Roseville!

January 04, 2026

They were professional and helpful; made the experience easy. I recommend Lexus of Roseville and Scott Silverman. More

by ldfeyh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yargo Basta, Scott Silverman, Charlie Hunt
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Jan 06, 2026 -

Lexus of Roseville responded

Thank you for your recommendation of Scott and the team! We appreciate your business and we hope to see you again at Lexus of Roseville.

January 02, 2026

Tried to have warranty work performed. Service Dept could not identify problem. We were asked to come back in one week so they could research issue. Delft multiple messages at dealership w More

by garmar55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Rugg
Report | Print
Jan 05, 2026 -

Lexus of Roseville responded

I'm really disappointed to hear about the issues you encountered with our service department. It's concerning that we were unable to diagnose your problem and get it fixed in a timely manner, as we pride ourselves on providing high-quality service and support for our customers. If there's anything else we can do to help or address your concerns further, please don't hesitate to contact us directly. Thank you for sharing your feedback with us, and I hope we can earn back your trust in the future. Jay U. - General Manager - 916-472-7422

Jan 05, 2026 -

garmar55 responded

Having received your response, I do not see how that would be possible. It was not so much that the problem could not be resolved as it was the complete disregard from your staff. As it is, we took the vehicle to another dealership and they resolved the issue in 30 minutes. Fool me once shame on you. Fool me twice shame on me.

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