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Lexus of Roseville

Roseville, CA

Overview
Reviews
4.8
1,917 Reviews
Call Dealership (916) 783-9111
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300 Automall Dr

Roseville, CA

95661

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Showing 1,917 reviews

October 05, 2023

Excellent service department, always over the top service! Brent, my service advisor, takes great care of me, makes sure my car is in great shape! More

by Diane M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Report | Print
Oct 06, 2023 -

Lexus of Roseville responded

Diane, we're delighted to know that Brent and our service department at Lexus of Roseville have been taking great care of you for a while. Thanks for the high praise - have a great weekend!

October 04, 2023

As always, customer service is superior. They have my trust. Clare goes over and above to create a seamless, friendly, efficient experience. Due to our service experience, we bought a Hon More

by joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clare
Report | Print
Oct 04, 2023 -

Lexus of Roseville responded

We're delighted to know that you had an exceptional customer service experience with Clare at Lexus of Roseville, Joyce! It's an honor to have earned your trust and we look forward to assisting you when it comes time for your next purchase. Until then!

September 30, 2023

Very prifessionsl and mindful of our feelings at a difficult time. She explained well. Winderful More

by Grandon13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley M
Report | Print
Oct 02, 2023 -

Lexus of Roseville responded

Grandon, thanks for leaving Lexus of Roseville a five-star review! We are glad our team was helpful during a difficult time. Take care, and if you need anything else, please reach out!

September 26, 2023

Thanks Chris Lawson for helping me. You are so friendly. Hope would see you next time More

by doanle30303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Lawson
Report | Print
Sep 26, 2023 -

Lexus of Roseville responded

Thank you for giving a shoutout to Chris and leaving Lexus of Roseville a review! We look forward to your next visit.

September 23, 2023

Very little pressure and great to work with. Sam stayed late to make sure all was good. More

by dhlnoyes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Farraj
Report | Print
Sep 25, 2023 -

Lexus of Roseville responded

We are happy to hear that you had a positive experience with Sam and the team! Thank you for choosing Lexus of Roseville and for sharing your support. Safe travels ahead!

September 22, 2023

Great service, fast appointment and quick resolution. Very efficient, took photos of the issue and shared the results. High marks! More

by Microcast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tasha, Brent Colley
Report | Print
Sep 24, 2023 -

Lexus of Roseville responded

We're glad to know you had a great service experience at Lexus of Roseville! Efficiency is key for us, and we appreciate your high marks. Safe travels until next time!

September 22, 2023

Joe was great! He was very thoughtful and knowledgeable about the car we purchased. Thank you ! More

by vsossaman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Joe Nazer
Report | Print
Sep 22, 2023 -

Lexus of Roseville responded

We're so pleased to hear that Joe provided you with excellent service during your sales experience here at Lexus of Roseville. We appreciate your kind words and hope you enjoy your new vehicle for many miles to come!

September 20, 2023

Most outstanding car buying process we’ve ever experienced. Sorin was extremely informative and accommodating. We especially appreciated the no pressure approach of this excellent team. More

by Rjguild
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Sorin Cristea
Report | Print
Sep 20, 2023 -

Lexus of Roseville responded

We're delighted to know you had an outstanding car-buying experience with Sorin and the rest of our Lexus of Roseville team. We appreciate your kind words about our no-pressure approach!

Sep 20, 2023 -

Rjguild responded

Our pleasure!

September 18, 2023

Sam was very professional from the start to end purchasing our new vehicle. He was very knowledgeable, good communicator and excellent customer service. More

by pdunlap5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam, Charlie Hunt
Report | Print
Sep 19, 2023 -

Lexus of Roseville responded

We're so glad to know that Sam provided you with excellent service during your vehicle purchase at Lexus of Roseville. Thanks for the positive feedback, and enjoy your new ride!

September 17, 2023

Great personal service. Feel like a valued customer clean attractive waiting room. Good food good television More

by bgorden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Report | Print
Sep 17, 2023 -

bgorden responded

Great service

Sep 18, 2023 -

Lexus of Roseville responded

Thanks for showcasing our service and waiting room in this 5-star review! We look forward to seeing you next time at Lexus of Roseville!

Sep 18, 2023 -

bgorden responded

Great service and a wonderful service from Brent Colley

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