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Lexus of Roseville

Roseville, CA

4.8
1,908 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,908 reviews

April 11, 2023

Well the dealership went from a 5 star to a 1 star in 2 yrs. I will never go back to them. I contacted the lexus dealership in Reno for my next lexus if I even buy a 4th. They were horrible to deal with. B More

by BRITTONLORI76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Rugg, Brent Colley
Apr 18, 2023 -

Lexus of Roseville responded

If there was a mistake on our end, then I sincerely apologize, but we run our business with straightforward and transparent professionalism. It's concerning to receive this feedback, and I'd like to discuss the details of your experience with you directly. Please reach out to me at your earliest convenience. Thank you, Jay U. - General Manager - 916-472-7422

April 08, 2023

Everything worked out as expected. Everyone nice, thank you very much and again thank you! More

by helen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not
Apr 18, 2023 -

Lexus of Roseville responded

Helen, thank you for the review! We appreciate your business and hope to see you back again at Lexus of Roseville!

April 07, 2023

Lexus and of Roseville has always been my go to dealership. service is always first class, I recently bought my newest Lexus and Yargo Basta is the most patient sales person you could ever have. More

by Sam2023!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yargo Basta, Lynn Slater
Apr 18, 2023 -

Lexus of Roseville responded

Thank you for the review, Sam! We are thrilled to hear that Yargo and the Lexus of Roseville team delivered such a successful purchase experience. Safe travels, and we hope to see you back for your first oil change!

April 06, 2023

Ashley, our service writer was excellent and the rental car people were top notch and the whole dealership just goes out of his way to make sure your experience is memorable More

by words2ya
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rugg, Brent Colley
Apr 06, 2023 -

Lexus of Roseville responded

Thank you for the review! We are thrilled to hear that Ashley delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Roseville!

April 05, 2023

He did an excellent job, he was lowkey approach which is what I like to have More

by twparker_2006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sorin Cristea
Apr 05, 2023 -

Lexus of Roseville responded

Thanks for the 5-star feedback about the Lexus of Roseville team!

April 01, 2023

I recently purchased a vehicle from this dealer. Mariselo helped me thru the transaction from start to finish, he was great to deal with. I will definitely be back when I need a new vehicle. Thank More

by CHARLES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariselo Armenta
Apr 03, 2023 -

Lexus of Roseville responded

We're glad to hear Mariselo took good care of you throughout your purchasing process, Charles! We'll be sure to pass along your thanks to him. Our team appreciates your business and we look forward to seeing you again at Lexus of Roseville!

March 28, 2023

Clare was great. She explained everything in detail and told me the estimated time of completion and wanted to know if I wanted to use a car while waiting. She kept More

by Otis BENNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clare
Mar 28, 2023 -

Lexus of Roseville responded

We are glad to know that Clare provided excellent support and information. Thank you for trusting Lexus of Roseville with your vehicle, Otis!

March 26, 2023

I’m pleased with the knowledge and professionalism of the team. The display a special interest in my ES350L. More

by percedward
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CLARE SMITH , David Rugg
Mar 26, 2023 -

Lexus of Roseville responded

There's nothing better than a great review! Thank you so much! –The Lexus of Roseville Team

March 24, 2023

Very professional, courteous and ano pressure sale. We are very pleased with our purchase and with our sales representative Sorin More

by Napalvr1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sorin Cristea
Mar 24, 2023 -

Lexus of Roseville responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with the Lexus of Roseville team. Drive safely, and we hope to see you back again down the road!

March 23, 2023

Everyone is competent and pleasant. Clare Smith is the best ever customer service representative ever! More

by themoneydoctor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clare Smith
Mar 23, 2023 -

Lexus of Roseville responded

We're glad to hear Clare left such a great impression on you! We agree that her customer service skills are fantastic--we're lucky to have her on the team. Thank you for your business and we hope to see you again at Lexus of Roseville!

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