
Lexus of Roseville
Roseville, CA
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This Lexus dealership is consistently reliable, knowledgeable, courteous and efficient. I have always been satisfied with my auto purchases and service. knowledgeable, courteous and efficient. I have always been satisfied with my auto purchases and service. More
Very courteous and timely service. I had an appointment so absolutely no waiting and had a loaner car within 10 minutes. The loaner was very much appreciated since I had to go into t I had an appointment so absolutely no waiting and had a loaner car within 10 minutes. The loaner was very much appreciated since I had to go into the office that day. The newly renovated dealership was also very nice. My customer care rep thoroughly explained the work and provided an accurate cost estimate. I will absolutely come back for service. More
Purchased a new Lexus from Joe Nazer at Lexus of Roseville. The entire process from test drive through delivery was excellent. Each step was transparent and fully explained, Mr. Nazer worked compe Roseville. The entire process from test drive through delivery was excellent. Each step was transparent and fully explained, Mr. Nazer worked competently worked with us through the entire process. I recommend Mr. Nazer and Lexus of Roseville for an exceptional purchase experience. More
Took my car for 10,000 mile servicing. My car wasn’t vacuumed/cleaned inside and they said no car wash due to rain. They always find a way to add things to my final cost & somehow it’s alw My car wasn’t vacuumed/cleaned inside and they said no car wash due to rain. They always find a way to add things to my final cost & somehow it’s always $500-1000 for regular oil change etc while the quote online when scheduling the appnt is $180-$225. Also cashier this time was very rude, when I asked her if I could start the process for my loner to save time, while I waited for service rep, she very rudely answered that I cannot until they get paperwork. Also paying at the end she made me feel like I’ve stolen somebody’s credit card, when I’m servicing an expensive car and paying a high price to service there. You don’t get treated as a luxury vehicle owner. We used to service at Tom Wood Lexus in Indianapolis & there they treated us very well. More