Lexus of Roseville

quick good helpful understanding truthful quick knowledgeable committed attentive detailed responsive open honest upstanding reliable knowledgeable committed attentive detailed responsive open honest upstanding reliable More

The service I received on my vehicle was impeccable, as always. My SUV runs great and Nelson is an outstanding service advisor. He made sure there were no recalls pending on my vehicle and that means a lot always. My SUV runs great and Nelson is an outstanding service advisor. He made sure there were no recalls pending on my vehicle and that means a lot to me. Of course, Lexus is a great product and recalls are few to none. Most important, my vehicle was returned to me without a scratch. Thank you Nelson. See you at my next scheduled maintenance appointment. Thank you as always. More

I brought my RX350 in for a smog check. Brent Colley is the service rep I always use for any service needs. On that day there wasn’t any service tech to do a smog check but Brent was able t Brent Colley is the service rep I always use for any service needs. On that day there wasn’t any service tech to do a smog check but Brent was able to find someone near by who was able to preform the smog check. This saved me from having to make another trip back to the dealership. I never let any one but Brent Colley handle the service on my cars. He never fails to inform me of any extra service needed and explains why I should have it done. He answers all my questions and is very knowledgeable in all areas of service. I would never consider using any other service advisor. More

Service was seamless. Brent is a very knowledgeable advisor, his recommendations are very helpful and honest Brent is a very knowledgeable advisor, his recommendations are very helpful and honest More

Excellent, efficient, courteous and professional service provided by the service department, particularly Natascha. She is an asset to the Roseville Lexus dealership. provided by the service department, particularly Natascha. She is an asset to the Roseville Lexus dealership. More

I appreciate the professional and how pleasant the service and atmosphere. I will continue using this dealership to service my vehicle. service and atmosphere. I will continue using this dealership to service my vehicle. More

The dealership has always provided excellent service. I have been a customer since 2006, and would not consider going anywhere else. The people are excellent, and the service is excellent. Brent is a gre I have been a customer since 2006, and would not consider going anywhere else. The people are excellent, and the service is excellent. Brent is a great service writer, and goes above and beyond to provide help and advice. More

Waiting for someone to get back to me. They have not paid off my trade in vehicle yet and have not registered it in their name as I received a letter from the DMV stating me as the registe They have not paid off my trade in vehicle yet and have not registered it in their name as I received a letter from the DMV stating me as the registered owner still. Don't know why its so difficult to get someone here to contact me back. More

Excellent service department. Friendly, listens to any service maintenance concerns, comfortable customer waiting lounge with refreshments of water, coffee, tea and snacks. Friendly, listens to any service maintenance concerns, comfortable customer waiting lounge with refreshments of water, coffee, tea and snacks. More

Service easy to schedule. Short wait time. Clean car when finished. Always a loaner offered. Short wait time. Clean car when finished. Always a loaner offered. More