Lexus of Roseville

The service I received on my vehicle was impeccable, as always. My SUV runs great and Nelson is an outstanding service advisor. He made sure there were no recalls pending on my vehicle and that means a lot always. My SUV runs great and Nelson is an outstanding service advisor. He made sure there were no recalls pending on my vehicle and that means a lot to me. Of course, Lexus is a great product and recalls are few to none. Most important, my vehicle was returned to me without a scratch. Thank you Nelson. See you at my next scheduled maintenance appointment. Thank you as always. More

Excellent, efficient, courteous and professional service provided by the service department, particularly Natascha. She is an asset to the Roseville Lexus dealership. provided by the service department, particularly Natascha. She is an asset to the Roseville Lexus dealership. More

Service was seamless. Brent is a very knowledgeable advisor, his recommendations are very helpful and honest Brent is a very knowledgeable advisor, his recommendations are very helpful and honest More

I appreciate the professional and how pleasant the service and atmosphere. I will continue using this dealership to service my vehicle. service and atmosphere. I will continue using this dealership to service my vehicle. More

The dealership has always provided excellent service. I have been a customer since 2006, and would not consider going anywhere else. The people are excellent, and the service is excellent. Brent is a gre I have been a customer since 2006, and would not consider going anywhere else. The people are excellent, and the service is excellent. Brent is a great service writer, and goes above and beyond to provide help and advice. More

Waiting for someone to get back to me. They have not paid off my trade in vehicle yet and have not registered it in their name as I received a letter from the DMV stating me as the registe They have not paid off my trade in vehicle yet and have not registered it in their name as I received a letter from the DMV stating me as the registered owner still. Don't know why its so difficult to get someone here to contact me back. More

Excellent service department. Friendly, listens to any service maintenance concerns, comfortable customer waiting lounge with refreshments of water, coffee, tea and snacks. Friendly, listens to any service maintenance concerns, comfortable customer waiting lounge with refreshments of water, coffee, tea and snacks. More

Service easy to schedule. Short wait time. Clean car when finished. Always a loaner offered. Short wait time. Clean car when finished. Always a loaner offered. More

I appreciated Alex and Lynn’s service. They were very professional and friendly. I have bought at Roseville of Lexus before and would do so again. A level of excellent service is important They were very professional and friendly. I have bought at Roseville of Lexus before and would do so again. A level of excellent service is important to me and Alex and Lynn have it. More

I purchased my RX 2015 brand new and service and care have only improved. I feel you guys really care about me as well as my RX. If I send an email to Dave it is answered quickly with great advice. Sin have only improved. I feel you guys really care about me as well as my RX. If I send an email to Dave it is answered quickly with great advice. Since my husband passed away your staff has been my go to for questions. The facility enhancements are wonderful and furnished with everything and very comfortable. Now for my experience today - arrived for my 10am appointment and was directed where to pull in and was greeted , signed in and directed to lounge for a cup of coffee- then my wonderful agent Nathasta (love that gal) took me in her office and described in detail what would be done today and we caught up on life events. I said I was going on a trip in a couple of days and she said you need to go shopping and I was given a car and off I went. I stopped at my dentist and To top it off I hade a fabulous lunch and a very wonderful glass of pinot Grigio. Soooo relaxing. Then I received the text from Natasha that my car was ready. Hated to end a wonderful afternoon but went back. You should have seen my beautiful shiny clean car it was beautiful. I was checked out promptly said goodbye to everyone and off I went on my return trip to Vacaville.. home safely and thank you for a wonderful experience. Oh, my car performed outrageously on the trip home. Thanks for everything.. Mary More