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Lexus of Roseville

Roseville, CA

4.8
1,932 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,932 reviews

November 11, 2022

Ashley was very engaged and provided comprehensive support. New waiting area very nice and functional. Checkout was easy and quick. Very satisfied! More

by ronsimpson.rws
Recommend Dealer
Yes
Employees Worked With
Ashley
Nov 11, 2022 -

Lexus of Roseville responded

Thank you for this great review. We strive to provide welcoming and supportive service to our customers, so it is great to hear that you had a satisfying experience with us here at Lexus of Roseville. Ashley will appreciate the shoutout!

November 11, 2022

All staff members were pleasant and respectful. Clare Smith continues to amaze with her unparalleled service I appreciate the exceptional care your employees exhibit. Thank you More

by Themoneydoctor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clare Smith
Nov 11, 2022 -

Lexus of Roseville responded

Thanks so much for recommending Clare and the Lexus of Roseville team. We appreciate your wonderful review. Have a good day!

November 11, 2022

The team goes above and beyond to take of your vehicle. Hand washed it when the drive through was broken. Nice a friendly staff More

by Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Nov 14, 2022 -

Lexus of Roseville responded

Thank you for this great review, Glenn. We strive to go above and beyond for our customers, so it is great to hear that you felt taken care of by our Lexus of Roseville team.

November 11, 2022

Check in was easy. The facility was clean and comfortable. The car was ready before the promised time. Will be returning when I need my next service. More

by Gregdunbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Nov 11, 2022 -

Lexus of Roseville responded

Thank you for this great rating, Greg! The Lexus of Roseville team looks forward to working with you again down the road!

November 11, 2022

Timely, efficient, and repairs done correctly. Much better than my previous BMW experience. Lexus has been great. More

by Grant0042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rugg, Brent Colley
Nov 11, 2022 -

Lexus of Roseville responded

Thank you for this great review and for working with us here at Lexus of Roseville! We are thrilled to hear that you have had a positive experience with us.

November 10, 2022

quick good helpful understanding truthful quick knowledgeable committed attentive detailed responsive open honest upstanding reliable More

by jrosalez.phs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service advisor - Brandon? 5 and Sales - Kevin 5 and Joe 5, Joe Nazer
Nov 10, 2022 -

Lexus of Roseville responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Lexus of Roseville team. Drive safely and we hope to see you back again down the road!

November 07, 2022

I brought my RX350 in for a smog check. Brent Colley is the service rep I always use for any service needs. On that day there wasn’t any service tech to do a smog check but Brent was able t More

by tomlinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Nov 08, 2022 -

Lexus of Roseville responded

Tom, thank you for the great review! We are so glad to hear that Brent delivered such an outstanding and professional service experience. Drive safely in your Lexus RX 350, and enjoy it! We are looking forward to seeing you back again at Lexus of Roseville!

November 07, 2022

The service I received on my vehicle was impeccable, as always. My SUV runs great and Nelson is an outstanding service advisor. He made sure there were no recalls pending on my vehicle and that means a lot More

by Saruwaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Rodriguez, Scott Silverman
Nov 08, 2022 -

Lexus of Roseville responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Nelson and the Lexus of Roseville team. Drive safely, and we hope to see you back again down the road!

November 04, 2022

Service was seamless. Brent is a very knowledgeable advisor, his recommendations are very helpful and honest More

by joannezemetra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rugg, Brent Colley
Nov 04, 2022 -

Lexus of Roseville responded

We love to hear it! Thanks for highlighting Brent's commitment to exceptional care. We look forward to seeing you at Lexus of Roseville again next time!

November 04, 2022

Excellent, efficient, courteous and professional service provided by the service department, particularly Natascha. She is an asset to the Roseville Lexus dealership. More

by waliapa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rugg
Nov 04, 2022 -

Lexus of Roseville responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Natascha and the Lexus of Roseville team. Drive safely, and we hope to see you back again down the road!

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