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Lexus of Roseville

Roseville, CA

4.8
1,887 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,887 reviews

August 05, 2022

Despite under major remodel; this team performed 5Star! Car came out sparkling and ready to go! More

by davidrawls339
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natascha L. Super job!, Brent Colley
Aug 05, 2022 -

davidrawls339 responded

Natascha L. Was a Super Star! So kind and helpful! Thanks again Tasha!

Aug 08, 2022 -

Lexus of Roseville responded

Thanks for supporting Lexus of Roseville with your review! We're thrilled Natascha and the rest of the team provided outstanding service that delivered your car in excellent shape. Many safe and happy miles!

August 05, 2022

My wife and I were welcomed at Lexus of Roseville Service Center by Brandon ( service advisor) and addressed the issue with our vehicle, we where provided with a loaner vehicle while repairs were performed! More

by gsaylor11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, Brent Colley
Aug 06, 2022 -

Lexus of Roseville responded

Thanks for supporting Lexus of Roseville! We're overjoyed Brandon welcomed you with attentive service and was able to supply a loaner vehicle. Drive safely, and we look forward to working with you again down the road!

August 04, 2022

They on time and very helpful covered all my concerns Natascha was pleasant and kept me advised of what needed to be done More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natascha
Aug 05, 2022 -

Lexus of Roseville responded

Ron–We are delighted to hear you had a seamless service experience with our team at Lexus of Roseville! Thank you for your business and have a great day!

August 03, 2022

I had great experience at Lexus of Roseville. Everyone was extremely helpful and friendly. Thank you for all your help. More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley , David Rugg
Aug 04, 2022 -

Lexus of Roseville responded

Rick, thank you for the great review! We are thrilled to hear you had a successful service experience working with the Lexus of Roseville team. Drive safely, and we hope to see you back again down the road!

August 03, 2022

They are very efficient and friendly. The service experience is easy to schedule and made very comfortable. More

by Swalchli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Pullin
Aug 04, 2022 -

Lexus of Roseville responded

Thanks for your praise! We're so glad our team has provided accommodating and courteous service. Many safe and happy miles from everyone at Lexus of Roseville!

August 03, 2022

Brandon was a great service rep and clearly explained everything.The process was smooth and hassle free. More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rugg, Brent Colley
Aug 04, 2022 -

Lexus of Roseville responded

Chris, we're so glad Brandon made your service experience seamless! We hope to work with you again at Lexus of Roseville!

August 02, 2022

Mariselo Armenta you were so excellent. Our family really appreciate your help. We will recommend in the future. More

by yalovatanya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariselo Armenta
Aug 03, 2022 -

Lexus of Roseville responded

Thank you for taking the time to review us! We strive to deliver a seamless purchase experience, and it means a lot to hear that this was reflected in your time working with us. Drive safely, and we will be sure to pass on the kind words to Mariselo!

August 02, 2022

Service personnel working directly inside the car were not wearing masks despite request of the customer. I was told masking is not guaranteed due to lack of mandate from the county at a time when case ra More

by EL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson
Aug 03, 2022 -

Lexus of Roseville responded

Customer safety and comfort are our top priorities and I apologize that you weren't completely satisfied with your visit. We are grateful for this feedback and I will share it with the rest of my team. If there is anything else that I can do to assist you, please give me a call. Jay U. - General Manager - 916-472-7422

July 31, 2022

The dealership had a great selection. The sales team were knowledgeable and professional. I would buy another vehicle from Roseville Lexus. More

by Sandy Alexander
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorin Cristea, Lynn Slater, Tristan Regnani
Aug 01, 2022 -

Lexus of Roseville responded

Sandy, thank you for the great review! We are so glad to hear that you are confident in the Lexus of Roseville team to get the job done. Drive safely, and we hope to see you back again down the road!

July 29, 2022

Friendly staff Excellent customer service excellent service department department definitely I’ll come back thank you More

by Abolad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Service department, Brent Colley, Joe Nazer
Aug 01, 2022 -

Lexus of Roseville responded

Your review is everything we hope to see! We're thrilled our team welcomed you with courteous assistance that's earned Lexus of Roseville your confidence. Until next time!

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