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Lexus of Roseville

Roseville, CA

4.8
1,887 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,887 reviews

February 28, 2022

It was a good experiencing buying a new car from report the car second time for Roseville dealer see you guys next time thank you for helping us yargo More

by krishanarsaini214@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yargo
Mar 01, 2022 -

Lexus of Roseville responded

Thank you for the great review! We strive to deliver a seamless purchase experience, and it is wonderful to hear that this was reflected in your time working with the Lexus of Roseville team. Drive safely in your new vehicle, and we hope to see you back again down the road!

February 27, 2022

Jeremy is by far the best salesperson I have dealt with. He is patient, intelligent and thorough. Negotiations were conducted in a professional and respectful manner. This experience was very conducted succ More

by Jessicarath09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Monschau
Feb 27, 2022 -

Lexus of Roseville responded

Thank you for the great review, Jessica! We are so glad to hear that Jeremy delivered such a successful purchase experience. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at Lexus of Roseville!

February 27, 2022

I would like to start by saying this was the best car buying experiance I ever had. The price of the vehicle was very competitive and they had the nicest one that I had seen after looking at multiple dea More

by robphillips1953
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Slater, Scott Silverman
Feb 28, 2022 -

Lexus of Roseville responded

Thank you for the great review, Rob! Hearing that this was the best car buying experience you have ever had made our day. We will be sure to pass on the kind words to the Lexus of Roseville team. Drive safely in your new vehicle, and congratulations! We are looking forward to earning your business again down the road!

February 25, 2022

All of the employees I came in contact with were friendly, efficient and knowledgeable. Overall it was a great experience! More

by Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clare service advisor, don’t know other names
Feb 28, 2022 -

Lexus of Roseville responded

Thank you for sharing your kind words about our team! We appreciate your business and we hope to welcome you back to Lexus of Roseville in the future. Enjoy your day!

February 25, 2022

Went to Lexus Roseville for a 15,000 mile service. It took almost 1 1/2 hours longer than they said. Claire was nice but the cashier made me feel like I was an annoying bother. She hardly looked up fr More

by joanibone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Claire the only one who shared her name.
Feb 28, 2022 -

Lexus of Roseville responded

It's disappointing to hear that you didn't receive the efficient and courteous care our team aims to deliver. We're grateful for your business, and I regret that your recent visit doesn't better reflect that. We will discuss your review internally to strategize how we can better our practices moving forward. If there is anything I can do to improve the outcome of this visit or assist you with replacing your wipers, I would be happy to. I encourage you to reach out to me when time permits. Thank you. Jay U. - General Manager - 916-472-7422

February 24, 2022

Awesome service and Ashley went beyond to make sure my issues were taken care of same day. Honest and ethical dealer. More

by sw9825
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Pullin
Feb 25, 2022 -

Lexus of Roseville responded

Thank you for the great review! We are proud to have Ashley on our team and happy to hear that she delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Roseville!

February 23, 2022

My family and I are appreciative and proud to the Lexus team (drive up, service intake desk, service Representive Nelson R. , check out cashier and even the curtesy exterior wash. Thanks again and again More

by Donnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Rodreigus service representative
Feb 23, 2022 -

Lexus of Roseville responded

Thank you for taking the time to review us. Donnie! We are so glad to hear that you had such a successful service experience working with Nelson and the Lexus of Roseville team. Drive safely in your Lexus IS 350, and we are looking forward to seeing you back!

February 23, 2022

I received prompt and courteous service! Clare was exceptional!! Very attentive and accommodating to the customer More

by msauer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Feb 24, 2022 -

Lexus of Roseville responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with Clare. Drive safely, and we hope to see you back again at Lexus of Roseville!

February 22, 2022

I was very pleased the way Mr Brent took care of me today, the best More

by Robertoantonio1214
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Feb 23, 2022 -

Lexus of Roseville responded

Thanks for taking a moment to give Brent a shoutout. We will certainly let him know you appreciated all the help. Safe travels and have a great day! - Lexus of Roseville

February 19, 2022

Thank you Ryan Triebess and Brent Colley for excellent service. We value your expertise and the time that you spent with us. You were very conscientious of our time and we value our friendship with both o More

by beawillsun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Treibess, Brent Colley
Feb 21, 2022 -

Lexus of Roseville responded

Bea & Rob, thank you for the glowing feedback! It is our goal to deliver a seamless service experience, and it means a lot to hear that this was reflected in your time working with Ryan, Brent, and the Lexus of Roseville team. Drive safely, and we hope to see you back again down the road!

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