
Lexus of Roseville
Roseville, CA
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Went to Lexus Roseville for a 15,000 mile service. It took almost 1 1/2 hours longer than they said. Claire was nice but the cashier made me feel like I was an annoying bother. She hardly looked up fr It took almost 1 1/2 hours longer than they said. Claire was nice but the cashier made me feel like I was an annoying bother. She hardly looked up from her paper work. Than I asked if I could buy windshield wipers. The parts man looked it up on the computer that took at least 5 minutes. He said they only had a wiper for the passenger side and didn’t offer a way to get a set. Disappointing service from a high end dealership. The only good part was they loaned me a car to go shopping. More
My family and I are appreciative and proud to the Lexus team (drive up, service intake desk, service Representive Nelson R. , check out cashier and even the curtesy exterior wash. Thanks again and again team (drive up, service intake desk, service Representive Nelson R. , check out cashier and even the curtesy exterior wash. Thanks again and again I’ll be bringing my is350 in a few days for my 5000 service. More
Thank you Ryan Triebess and Brent Colley for excellent service. We value your expertise and the time that you spent with us. You were very conscientious of our time and we value our friendship with both o service. We value your expertise and the time that you spent with us. You were very conscientious of our time and we value our friendship with both of you and the company. You were very courtesy and always returned our phone calls promptly. You always gave us 5 star service. Thank you, Bea and Rob Brenner. More