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Lexus of Roseville

Roseville, CA

4.8
1,887 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,887 reviews

February 02, 2022

We have had Excellent service with Lexus of Roseville, CA for both of our cars, a GX and a LX. In particular, Mr Nelson Rodriguez has been truly outstanding, A++. He is by far the BEST advisor we have EVER h More

by IA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Rodriguez
Feb 03, 2022 -

Lexus of Roseville responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Nelson and the Lexus of Roseville team over the years. Drive safely, and we hope to see you back again down the road!

February 01, 2022

Great people. No pressure to sign deal. Great rates.. Kevin was super friendly and professional. Knew his stuff. More

by telloc629
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Dennis Tachera
Feb 02, 2022 -

Lexus of Roseville responded

Thank you for taking the time to review us! We appreciate your support and are so happy to hear that Kevin delivered such a seamless purchase experience. Drive safely, and we hope to see you back again at Lexus of Roseville!

January 31, 2022

Horrible customer service. Everything designed to sell additional maintenance services. Had simple appointment. Took 45 minutes and talking to 4 different people to drop off my car More

by Dissatisfied in Roseville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Clare
Feb 01, 2022 -

Lexus of Roseville responded

I am very sorry to hear that you felt misled by our service recommendations. This is disappointing feedback as we always aim to do what's best for our customers and their vehicles. I will address this matter with the team in an effort to provide a better quality of service moving forward. In the meantime, I would like to ensure that everything is taken care of from now on, so please reach out to me directly at your earliest convenience. Thank you, Jay U. - General Manager - 916-472-7422

January 28, 2022

Very pleasant car maintenance experience today at Lexus of Roseville. Easy to get an appointment, everyone was efficient and nice. Got a loaner for the day. No complaints! Happy to have found this locatio More

by AuntieKO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon , David Rugg
Jan 28, 2022 -

Lexus of Roseville responded

It's great to hear that your recent service visit went smoothly. Thank you for joining the Lexus of Roseville family! We are delighted to know you're a happy customer and look forward to our continued relationship.

January 28, 2022

We had a great experience and secess on our dream car thanks to Boris helping us. More

by Cramiscal14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boris Velikov
Jan 31, 2022 -

Lexus of Roseville responded

Thank you for the amazing review, and congratulations on your dream car! We're so happy that Boris and the Lexus of Roseville team could make it happen. Safe travels!

January 28, 2022

There on top with their customers. They help you wright away and great you with respect and care. And Boris ask your questions very well and appropriately.and I can recommend your dealership a 100% to my f More

by Cramiscal14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boris Velikov
Jan 31, 2022 -

Lexus of Roseville responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Boris. Drive safely, and we hope to see you back again at Lexus of Roseville!

January 24, 2022

Yargo was great to work with! Very informed on the Lexus Brand, kind, courteous and went above and beyond to get us into our new to us Lexus GX460 this weekend. We are a Lexus family and continue to come b More

by hopkinsdl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yargo Basta, Lynn Slater
Jan 25, 2022 -

Lexus of Roseville responded

Hi Laura and Dave - Congratulations on the purchase of your new Lexus GX 460! We are happy to hear that you had such a positive experience working with our team. Thank you for trusting Lexus of Roseville with your business!

January 23, 2022

This was our first new car purchase from Lexus of Roseville and it was an extremely easy and wonderful experience. They serviced our old Lexus and I was so impressed with their customer/car care that More

by Mamajan5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Slater, Joe Nazer, Jay Uppal
Jan 24, 2022 -

Lexus of Roseville responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Joe and the Lexus of Roseville team. We will be sure to let them know how much you appreciate their help. Drive safely in your new 2022 Lexus NX, and enjoy it! We hope to see you back again down the road!

January 22, 2022

Very happy with the service from Lexus of Roseville. The service advisor kept me informed of the work being done without me having to call. My car was returned washed and cleaned felt like a new vehicle. More

by Steve_stoyanowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clair Smith, Joe Nazer
Jan 24, 2022 -

Lexus of Roseville responded

Hi Steve - It is terrific to hear that you had a positive experience with our service team! Thank you for choosing Lexus of Roseville and for taking the time to review our work. Drive safely until we see you next!

January 15, 2022

Extremely happy with my experience at Lexus of Roseville. I called to make sure the car was available, went in later that evening, drove the car home a few hours later. Scott and Charlie were easy to work More

by tami542
Recommend Dealer
Yes
Employees Worked With
Scott Silverman, Charlie Hunt
Jan 17, 2022 -

Lexus of Roseville responded

Tami, thank you for taking the time to review us! Hearing that you had such a seamless purchase experience working with Scott and Charlie made our day. Drive safely in your new vehicle, and we hope to see you back again at Lexus of Roseville!

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