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Lexus of Roseville

Roseville, CA

4.8
1,887 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,887 reviews

November 02, 2021

Joe was great to work with, he was straightforward, fair, and very easy to work with. He was flexible in getting the price right on a trade in I had (matched the price of my carmax offer). All in all I give More

by Zach.vicario
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Joe Nazer
Nov 02, 2021 -

Lexus of Roseville responded

Zach, thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful experience working with Joe and the Lexus of Roseville team. Drive safely, and we hope to see you back again down the road!

October 30, 2021

Everyone at Lexus of Roseville was a pleasure to work with in buying my new car. From the reception to sales and to finishing the deal. Joe was outstanding in helping me lock in the exact vehicle I wante More

by krinksp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Slater, Joe Nazer
Nov 01, 2021 -

Lexus of Roseville responded

Thank you for traveling such a long distance to work with us. It is great to hear that we had what you were looking for and will certainly pass along your thanks to Joe as well as Lynn. Providing a seamless buying experience is our goal and it sounds like we're hitting that mark. Enjoy your new ride and have a great day! - Lexus of Roseville

October 24, 2021

From start to finish we couldn’t have been more pleased with the service and attention to details. Thanks so much for making our purchase a stress free environment. More

by gvanheusen
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Slater, Joe Nazer
Oct 24, 2021 -

Lexus of Roseville responded

We are always happy to help you out! Thank you so much for supporting Lexus of Roseville and we'll see you next time!

October 23, 2021

Joe Nazer, Scott Silverman and Dennis Tachera were all so patient and caring in dealing with us. It made our purchase of our Lexus ES300H such a pleasure! More

by Mnboyle2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Joe Nazer, Scott Silverman
Oct 25, 2021 -

Lexus of Roseville responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Joe, Scott, Dennis, and the team. Drive safely in your new Lexus ES 300h, and enjoy it! We hope to see you back again at Lexus of Roseville!

October 17, 2021

Easy to deal with. No pressure. Both sales and finance departments were helpful and answered our questions More

by KKJHARRIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kimbrel, Charlie Hunt
Oct 17, 2021 -

Lexus of Roseville responded

We're so glad to hear we were able to keep your purchase experience so simple and seamless! You can always rely on the Lexus of Roseville team to provide you with informative care. Many thanks for leaving us a 5 star rating, and congratulations on your new ride!

October 14, 2021

I have never had to pay 284 for an oil change, I think it’s ridiculous that u charge 200 for labor , even for you guys More

by LISACASSADAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Oct 15, 2021 -

Lexus of Roseville responded

Hi Lisa - Thank you for offering some input based on your recent experience. I apologize that you have found our prices to be exorbitant. Our team works hard to provide high-quality care to our guests, and I regret that you haven't found our level of care to be a suitable match for our pricing. I’m more than willing to speak with you directly about your experience if you want to reach out to me directly. Thank you, Jay U. - General Manager - 916-472-7422

October 13, 2021

Great service! Clean friendly environment! Car was done when they said it would be done. More

by KARENS40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Oct 13, 2021 -

Lexus of Roseville responded

Hi Karen - We are thrilled that our team made your service experience so efficient and successful! Thank you for choosing Lexus of Roseville and for sharing your kind review. We are looking forward to your next visit!

October 13, 2021

Always pleased with the service I receive at Roseville Lexus. They make every effort to get you in and out as quickly as possible. I highly recommend for any of your Lexus needs. More

by RELTCAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clare Smith, to me is a five star gem.
Oct 14, 2021 -

Lexus of Roseville responded

We sincerely value our guest's time, and we do all we can to keep service visits efficient yet thorough. Thank you for recommending Lexus of Roseville, and we look forward to working with you again in the future!

October 13, 2021

I was very pleased that my car was serviced quickly. I was able to wait in the lounge with a nice cup of coffee. More

by BPSYCHD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Office on the opposite of driveway.
Oct 14, 2021 -

Lexus of Roseville responded

Thanks for trusting us to get the job done! We look forward to your next visit to Lexus of Roseville!

October 13, 2021

Dropped by for a smog. Everything went well, passed smog with no problems at all. More

by J A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Rodriguez, David Rugg
Oct 14, 2021 -

Lexus of Roseville responded

It's wonderful to hear that your recent visit to Lexus of Roseville went smoothly. Thank you for sharing this positive feedback!

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