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Lexus of Roseville

Roseville, CA

Overview
Reviews
4.8
1,887 Reviews
Call Dealership (916) 783-9111
View Awards

300 Automall Dr

Roseville, CA

95661

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Showing 1,887 reviews

October 05, 2021

Quick, professional service. My Rep Brandon was friendly, knowledgeable and keep me informed. The car was washed and ready to go when promised. More

by chris.carlisle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
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Oct 05, 2021 -

Lexus of Roseville responded

Hi Chris - It is awesome to see your five-star review of Brandon and our team! We are grateful to have you as a Lexus of Roseville customer and we hope you continue to choose us for your service needs. Thank you!

October 05, 2021

The showroom was very nice and clean. The staff was friendly, knowledgeable and professional. I found what I wanted quickly, took a solo test drive and bought the car. Paperwork was done easily and I d More

by MARGIE_
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Buth, Charlie Hunt
Report | Print
Oct 05, 2021 -

Lexus of Roseville responded

Margie, thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with the Lexus of Roseville team. Drive safely in your new vehicle, and we hope to see you back again down the road!

October 05, 2021

Clare is the best! Cons are it’s hard to get anyone to Clare is the best! Cons are it’s hard to get anyone to answer the phone. More

by ADISNEGRL78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clare is top notch
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Oct 06, 2021 -

Lexus of Roseville responded

While we appreciate the kind feedback about Clare, we apologize for any trouble you have had getting in contact with our team. We strive to deliver a seamless experience for our guests, and I assure you that we will work towards improving our communication practices in the future. If there is anything else I can do to assist you, please don't hesitate to give me a call. Thank you, Jay U. - General Manager - 916-472-7422

October 05, 2021

First time purchasing a car from this dealership and the experience was smooth and easy. More

by RR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Silverman
Report | Print
Oct 06, 2021 -

Lexus of Roseville responded

We're glad we could make your first buying experience with us a breeze! Thank you for taking the time to leave us a review - the entire Lexus of Roseville team appreciates it!

October 05, 2021

Scott Silverman worked diligently to ensure our needs were met. The dealership gave us a reasonable trade in value and attractive finance options. More

by TSTARNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The front desk ladies were personable and courteous., Dennis Tachera, Scott Silverman
Report | Print
Oct 06, 2021 -

Lexus of Roseville responded

We're glad our commitment to our guests is so clear! Thank you for sharing this great review and for taking your business to Lexus of Roseville - we hope you enjoy your new wheels!

October 05, 2021

My Service Advisor Clare was very friendly, welcoming & knowledgable on what services my vehicle needed. More

by Denise Dietrich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clare
Report | Print
Oct 06, 2021 -

Lexus of Roseville responded

We're glad you enjoyed working with our service team, Denise! Thank you for the fantastic review and for trusting Lexus of Roseville with your vehicle care.

October 05, 2021

The work we needed was done well and completed in a timely fashion. We enjoyed our service rep Brandon who kept us well informed of the progress. More

by jodifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Oct 06, 2021 -

Lexus of Roseville responded

We're glad your service visit was timely and effective - that's our goal! Thank you for the great review, from the whole Lexus of Roseville team!

October 04, 2021

Fast, convenient and customer friendly. Was offered a loaner car without asking for it. Did awesome job detailing my very dirty car. More

by wevans53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clare Smith, Nelson Rodriguez
Report | Print
Oct 05, 2021 -

Lexus of Roseville responded

We're glad we could be of service! Thank you for your business and for taking the time to share - we hope to see you back at Lexus of Roseville again next time!

October 04, 2021

Clare is always friendly and helpful. The staff at service department are efficient and fast More

by Haydee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clare
Report | Print
Oct 05, 2021 -

Lexus of Roseville responded

Friendly, efficient, and helpful are three words we aim to live by, Haydee! Thank you for the great review and for choosing Lexus of Roseville!

October 04, 2021

Dealership was a little smaller than expected. Wait time to see a service advisor was average. Clare ended up being my advisor. She gave exceptional customer service. I was very happy with her thoroughness More

by ricardogenera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clare-Advisor, Christian-mechanic
Report | Print
Oct 05, 2021 -

Lexus of Roseville responded

Ricardo, thank you for this review! We strive to deliver attentive and professional service, and we are glad to hear that this was reflected in your time working with Clare and Christian. We appreciate you taking the time to share this feedback and hope to earn your business again at Lexus of Roseville. If there is anything more we can do to improve your experience, please don't hesitate to reach out!

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