
Lexus of Roseville
Roseville, CA
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I took my 2019 GS 350 in for service recently. Everything went smoothly from start to finish….! Thanks to everyone for making a seamless visit. Everything went smoothly from start to finish….! Thanks to everyone for making a seamless visit. More
My service was very pleasant from start to finish! Each person that I made contact with both during interactions with pulling up to check in my car, service associates, purchasing & having key battery repl person that I made contact with both during interactions with pulling up to check in my car, service associates, purchasing & having key battery replaced to cashier checking me out as well as sales associates in passing were very professional courteous and pleasant transactions and interactions !!! More
The staff was courteous and cordial. They were able to take care of my oil change in a effective and efficient manner. I would use them again take care of my oil change in a effective and efficient manner. I would use them again More
I have brought my LS here for service several times and have always had a good experience. Staff are courteous, friendly and knowledgeable and for the longer services have kept me informed of the progress have always had a good experience. Staff are courteous, friendly and knowledgeable and for the longer services have kept me informed of the progress throughout the day. More
I had a 9:15 service appointment for 40k service. I was greeted within 10-15 minutes by a service porter. He confirmed my appointment and took info from the car. I met with a Service advisor about 10 minut greeted within 10-15 minutes by a service porter. He confirmed my appointment and took info from the car. I met with a Service advisor about 10 minutes later. Repair order was written. The service on my car took about 3 hours. Due to how busy the Service Dept. was that day, I felt the wait times were appropriate from start to finish. More
I am always treated very well. I feel like I’m getting the best service on my Lexus. If I have a question about my Lexus, I am given the answer right now which is very impressive . My service rep is very the best service on my Lexus. If I have a question about my Lexus, I am given the answer right now which is very impressive . My service rep is very helpful and professional. More
Tristan was outstanding in explaining the difference in cars and wonderful in showing us the features in my purchase! I’m having few problems adjusting to my new car😄 cars and wonderful in showing us the features in my purchase! I’m having few problems adjusting to my new car😄 More
Bought a car with my 18 yr old daughter and Som took great care of and really clicked with her making the experience much less painful than your typical car buying experience. Finance guy Dennis was awe great care of and really clicked with her making the experience much less painful than your typical car buying experience. Finance guy Dennis was awesome as well More
Their service providers are prompt and wearing masks which I really appreciate! I received texts offering me anything while I waited and a call when the service was complete. They also vacuumed my car w which I really appreciate! I received texts offering me anything while I waited and a call when the service was complete. They also vacuumed my car which is such a nice perk More