Lexus of Roseville

The person who assisted us was excellent -Tristan R.- showed us the car virtually prior to seeing the car as we leave 3 hours away during a very hot hot day showed us the car virtually prior to seeing the car as we leave 3 hours away during a very hot hot day More

The customer service and communication from everyone was outstanding. We had a electrical issue with our vehicle and we were accommodated immediately. Upon our arrival we were greeted by Dave Rugg and he ha outstanding. We had a electrical issue with our vehicle and we were accommodated immediately. Upon our arrival we were greeted by Dave Rugg and he handed us off to Brent Colley. Brent kept us updated on repairs and contacted us when vehicle was ready for pickup. Lexus of Roseville has been outstanding in all areas of sales and service for the 17+ years we have owned a Lexus product. More

My service Rep. Brent is wonderful, so smart and helpful. Offered a loaner car which I decided not to use. Like you wide open waiting area . Nice perks of water and coffee. Offered a loaner car which I decided not to use. Like you wide open waiting area . Nice perks of water and coffee. More

Outstanding customer experience. Nelson is very pleasant to work with. Everyone was very efficient and friendly. The lounge was very comfortable place to wait while the work was being done. to work with. Everyone was very efficient and friendly. The lounge was very comfortable place to wait while the work was being done. More

Outstanding customer experience from the moment i arrived. No pressure just honest help learning about the many options etc for the car we were interested in purchasing. arrived. No pressure just honest help learning about the many options etc for the car we were interested in purchasing. More

My husband and I were most please with the service we received. Everyone was so efficient and friendly... And our loaner car was wonderful! I highly recommend Lexus of Roseville! received. Everyone was so efficient and friendly... And our loaner car was wonderful! I highly recommend Lexus of Roseville! More

Called over the phone and spoke to Tristan. Very professional salesman. Made my appointment and when I arrived he was ready to attend me. Got the deal done and couldn’t be happier with the overall e professional salesman. Made my appointment and when I arrived he was ready to attend me. Got the deal done and couldn’t be happier with the overall experience More

The facility is very clean, with plenty of seating. The repairs/maintenance were complete and finished on time. The use of loaner cars helped greatly during the 3-4 hour service. repairs/maintenance were complete and finished on time. The use of loaner cars helped greatly during the 3-4 hour service. More

Kevin was nice and there was no pressure to buy. We were buying the used car to immediately take it out of state and they worked that out with a tiny bit of extra effort. I think I was conned (easily to be buying the used car to immediately take it out of state and they worked that out with a tiny bit of extra effort. I think I was conned (easily to be fair) into buying the KARR alarm which doesn't look like it provides as nearly as much as it should and might also allow the dealership to open the doors remotely even now that I've bought the car. Still, they were still super nice and made things go as smoothly as possible, especially since it took hours to get the deal done and the paperwork all finished. More

My service work was completed right on time (90 minutes). The lounge was an easy place to wait while the work was being done. I always appreciate the thorough car wash and friendly check out process. Than The lounge was an easy place to wait while the work was being done. I always appreciate the thorough car wash and friendly check out process. Thank you Lexus of Roseville! More