Lexus of Roseville

Tristan was awesome! Professional, had patience, and communicated well. He asked questions and directly addressed them with answers we were happy with. He provided different options and insight that mad communicated well. He asked questions and directly addressed them with answers we were happy with. He provided different options and insight that made our car buying experience EXCELLENT! Highly recommended and even the other employees there asked if we had been helped... Wowie, we did NOT get that at other dealerships! And even the finance manager at the end, Lynn Slater, he did his best to make us feel valued and treated us like we are family. It was later in the day and the dealership closed but they did not rush us out.... Great job, Tristan. Thank you!! We will be back soon for another vehicle 😎 More

This was the easiest and most efficient car purchase I have ever had. Boris was very professional and responsive. Charlie was also very professional and efficient. have ever had. Boris was very professional and responsive. Charlie was also very professional and efficient. More

Service department was quick, friendly and easy to work with. I love the fact that they give your car a detail before you pick it up. with. I love the fact that they give your car a detail before you pick it up. More

Bret was great as he got me in right away, kept me informed as I waited for the 5,000 mile service to be completed and also researched and answered an unrelated question I had. We have worked with him informed as I waited for the 5,000 mile service to be completed and also researched and answered an unrelated question I had. We have worked with him for over 10 years on 2 different cars and he is always 5 star! More

This was my first experience with Lexus of Roseville and my first Lexus purchase and it was excellent! Joe Nazer and Charlie Hunt really went above and beyond to get me into the car I wanted. They've earn my first Lexus purchase and it was excellent! Joe Nazer and Charlie Hunt really went above and beyond to get me into the car I wanted. They've earned my business and will recommend them without hesitation. More

The service is always excellent. The staff is fast, courteous, and make every effort to make your visit a positive one. My service advisor Ashley Pullin is the best. Never tries to over sell. courteous, and make every effort to make your visit a positive one. My service advisor Ashley Pullin is the best. Never tries to over sell. More

I waited 40 minutes past my appointment time to meet with the service advisor, in the morning. Just before closing I was called to say they didn’t have the parts (that were scheduled in my maintenance) and t the service advisor, in the morning. Just before closing I was called to say they didn’t have the parts (that were scheduled in my maintenance) and they’d get them tomorrow. Definitely second rate. More

The service is always good. The staff is outstanding and aiways helpful no matter what.! Car is always clean when done.always reminds me when to come in for service. aiways helpful no matter what.! Car is always clean when done.always reminds me when to come in for service. More

The service at Lexus IS excellent and the workers executed their job precisely; furthermore my service representative was awesome, explain to me all that I needed to be done and they finish work on t executed their job precisely; furthermore my service representative was awesome, explain to me all that I needed to be done and they finish work on time. All the service people were very courteous and friendly. Thank you for your help. More

First time I have worked with Tasha and she was very welcoming and knowledgeable. Loaner desk employee who helped me was friendly and patient with my questions and needs. Service manager came over to e welcoming and knowledgeable. Loaner desk employee who helped me was friendly and patient with my questions and needs. Service manager came over to explain a potential problem I asked about. Very reassuring. After 17 years this dealership has maintained it’s standards of excellence in customer service and car service. Even if my car is this old, I’m still treated with “kid gloves!” More