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Lexus of Roseville

Roseville, CA

4.8
2,021 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,093 service reviews

July 09, 2026

My Service rep. Chris Lawson was outstanding!!! He let me know what to expect for the most recent visit and what to expect in the future, really enjoyed working with More

by Peter G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawson, Chris
Jul 10, 2026 -

Lexus of Roseville responded

Peter, thank you for sharing your experience with Chris and our team at Lexus of Roseville! We look forward to assisting you in the future.

July 04, 2026

First time visiting this company , the check in system very bad , no one tell me how , find someone one to ask , answer is , you go inside, inside is waiting room , still no one tell me how , find someone More

by mbllau18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Rugg
Jul 06, 2026 -

Lexus of Roseville responded

Thank you for sharing your feedback with us. We are very disappointed to hear about your check-in process and the lack of assistance provided during your visit. We will be sure to address this with our team to provide better guidance and service to our customers. If there is anything more you would like to share or discuss, please do not hesitate to reach out to me. Thank you for bringing this to our attention. Jay U. - General Manager - (916) 472-7422

June 24, 2026

I would like to thank Mateo for setting up my Syrius radio system. Was driving close by Lexus in my new Lexus with my sister and called to see if someone could show me how to set it up and was told I n More

by bev4roseville
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky and Nicholas
Jun 26, 2026 -

Lexus of Roseville responded

Thank you for sharing your experience with Mateo! We’re glad he swiftly set up your Sirius radio and saved your favorite stations. Safe travels from all of us at Lexus of Roseville!

June 21, 2026

Great service! Special thanks to Brent, our service advisor, very courteous, and professional. Wonderful job! More

by cmsdunn5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Colley, Tristan Regnani
Jun 22, 2026 -

Lexus of Roseville responded

Thank you for choosing Lexus of Roseville and for sharing your experience with Brent and the team! Your feedback means a lot to us and we're happy to have your business. See you next time!

June 19, 2026

Claire is dedicated, knowledgeable and treats her customers with 100% commitment! She is the best customer service representative that we have ever had! More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clare Meline
Jun 22, 2026 -

Lexus of Roseville responded

Rose, this feedback made our day! We will pass along your kind words to Claire and the rest of the team. Please visit us again at Lexus of Roseville.

June 18, 2026

I Like having a clean car when I leave and I like having a loaner car anytime! Clare was very helpful and nice. More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clare
Jun 18, 2026 -

Lexus of Roseville responded

Debbie, feedback like this is what we strive for! It's wonderful to hear that you get the VIP treatment from our team, especially Clare. Thank you from all of us at Lexus of Roseville! See you next time.

June 12, 2026

Lexus of Roseville is a top notch Lexus dealership. Great stuff all around . Everyone at this location provides excellent customer service. My Service consultant Ed was polite, quick and thorough. More

by shawn.mcalister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed - Service consultant
Jun 12, 2026 -

Lexus of Roseville responded

Hi Shawn, we're delighted to hear Ed and the team provided thorough and efficient service at Lexus of Roseville. Thank you for choosing us!

May 21, 2026

Provided excellent customer service. In and out in less than three hours. Ed provides excellent service. More

by Very impressed with Lexus service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed McNana
May 21, 2026 -

Lexus of Roseville responded

Thank you for sharing your feedback about Ed. We'll see you next time at Lexus of Roseville!

May 05, 2026

Edward provided excellent service. He provided me with accurate information and did not let me hanging. More

by Thaokongmeng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
May 05, 2026 -

Lexus of Roseville responded

Thank you for sharing your feedback, Thaokongmeng! We’re pleased to hear Edward provided you with such outstanding service. We truly appreciate your business and we hope to welcome you back to Lexus of Roseville again!

April 28, 2026

Polite & respectful. Organized & efficient. Knowledgeable. Excellent service with everything handled well. I highly recommend them. More

by Noon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rugg, Brent Colley
Apr 29, 2026 -

Lexus of Roseville responded

Noon, thank you for your kind feedback! We are thrilled to hear you had a professional and efficient experience with our team. We truly appreciate your recommendation and we look forward to working with you in the future! - Lexus of Roseville

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