Lexus of Roseville

Great, accurate and fast service. Service reps were personable, through and explained everything in detail. Service reps were personable, through and explained everything in detail. More

Roseville Lexus is always on time, friendly, polite and helpful. I actually choose to drive further to dealer location in Roseville rather than use the Sacramento location for those reasons. My first pu helpful. I actually choose to drive further to dealer location in Roseville rather than use the Sacramento location for those reasons. My first purchase was at Sacramento, my second and third and future purchases were and will be from Roseville. More

Brent was great to work with. He is well informed and kept me up to date on the service. He is well informed and kept me up to date on the service. More

Clare did an excellent job as service advisor and the service received was excellent. I was very pleased with all that was done on my car. service received was excellent. I was very pleased with all that was done on my car. More

Excellent service and kept us informed about additional services required. The only thing was the finished wash of car was not was not exceptional. However the staff was above well above average services required. The only thing was the finished wash of car was not was not exceptional. However the staff was above well above average More

First visit to Lexus of Roseville service. It was clean, fantastic service, Mara Anderson got me into my loaner car and Chris Lawson was my advisor. Both super knowledgeable, helped me right a It was clean, fantastic service, Mara Anderson got me into my loaner car and Chris Lawson was my advisor. Both super knowledgeable, helped me right away and got me in and out as quickly as possible. More

I took our 2024 Lexus RX350h for service on 7/20/2026 and went to pick it on 7/21/2026. After pickup the RX and went to Kaiser for eye exam and my diluted my eyes and gave me temp plastic black type glasses. went to pick it on 7/21/2026. After pickup the RX and went to Kaiser for eye exam and my diluted my eyes and gave me temp plastic black type glasses. I went to my RX and opened the phone charger compartment and picked up my Gucci glasses box and opened it and found out there were no glasses in it. I called Charis Lawson and explained him what happened and went to him right the way because Roseville lexus was 5 minutes away from Kaiser on Eureka Ave. He told me, I signed the paperwork that dealer is not responsible for missing or stolen items. I asked him if my car was stolen or its Rims and tires were stolen than the dealer is not responsible and he said that is the different situation. Chris Lawson went to Service Tech and who washed my car to ask them but he can't find my glasses. Chris is very good and always help full. The sun glasses were GUCCI BRAND and the cost was $350 +, I am asking other clients or those who read the reviews what other steps, I should take. Thank you Mohinder Sohi More

Brent at Lexus of Roseville did a great job handling service to my RC350. Service completed right on time including a car wash; which was done very well!! Love their service department. Highly recomm service to my RC350. Service completed right on time including a car wash; which was done very well!! Love their service department. Highly recommend. More

My Service rep. Chris Lawson was outstanding!!! He let me know what to expect for the most recent visit and what to expect in the future, really enjoyed working with Chris Lawson was outstanding!!! He let me know what to expect for the most recent visit and what to expect in the future, really enjoyed working with him More

First time visiting this company , the check in system very bad , no one tell me how , find someone one to ask , answer is , you go inside, inside is waiting room , still no one tell me how , find someone very bad , no one tell me how , find someone one to ask , answer is , you go inside, inside is waiting room , still no one tell me how , find someone ask again , you sit down , some one will call you, waiting about 10 min. Some one call me , I try to tell her how I feel the check in service, , she wasn’t interested at all, tell you the true , if it’s unnecessary , I won’t come to this company again More