Lexus of Roseville - Service Center

Nelson welcomed me and said the work would be done by 2:00 PM. This was a major service (60,000 miles). He asked if I had any concerns about the car. He provided a loaner and applied a discount to the bill. Work was completed on time. Bill was lower than expected. Car was sparkling when delivered. Outstanding service as usual. Expectations exceeded. That's Lexus hallmark reputation. Thanks to Nelson and the team who did the work!.

The service rep, Brent, reviewed my vehicle service history and provided recommendations for my high-mileage vehicle, plus observed needs, and over seeing my requested items

Excellent service every time I bring my car in for servicing. I just get what needs to be done and leave. I appreciate not being hassled for service I don’t need.

First time... Pleasant experience. Staff was courteous and helpful in servicing and loaner vehicle dept. Recommend the dealership highly... Work was completed in a timely manner...

Sales and service people were great! A BIG thanks to Dennis T. for handling my mat issue! Ryan T also made it a non stress transaction!

I always receive the best service when I bring my car into Lexus. Everyone is very helpful and friendly! I appreciate the honesty and excellent customer service provided.

Natascha is outstanding! She understands how valuable my time is and accommodates me during our service appointments. I work long hours including overnight and I appreciate her flexibility and concern for my needs!

I bought my Lexus RX five years ago and I've always had a good experience with Lexus of Roseville. Very helpful and courteous. I always need a loan vehicle and they accommodate. Even waiting in their waiting room is nice and relaxing.

Ashleigh in the service department is a jewel. Always very pleasant and knowledgable. I've had my 2004 Lexus LX450 serviced at Lexus of Roseville since the day I bought it and have always been completely satisfied.

Great service and my service representative, Megan Cribbs, was very knowledgeable and cheerful during our interaction. My wife's Lexus runs perfectly and I have switched my Lexus "home" from Lexus Serramonte to Lexus of Roseville. The waiting area was spotless and all of the employees that I observed were very enthusiastic about the dealership.