Lexus of Route 10

The features of the car were clearly explained and our concerns were pointedly addressed, which were helping us to make a decision to our purchase. The employee seemed to be very trustful. concerns were pointedly addressed, which were helping us to make a decision to our purchase. The employee seemed to be very trustful. More

One 12/29/2012 we visited Lexus of Route 10 to inquire about a Lexus SUV. We were immediately greeted by the very friendly staff, and were asked to go help ourselves for some coffee/tea/etc. while the rec about a Lexus SUV. We were immediately greeted by the very friendly staff, and were asked to go help ourselves for some coffee/tea/etc. while the receptionist paged one of the sales associates. Within a few minutes we were greeted by Joe Fass. It was a match made in heaven! We expressed that we were looking for an SUV and weren't sure whether the hybrid was a route we'd prefer. His knowledge of the car and of our options was ASTOUNDING! Joe is not your typical car salesman. He presented factual evidence and was not in anyway overbearing as perhaps some car salesmen are. He takes the time to talk you through all of your options and doesn't force anything on you. Not only did we purchase the Lexus RX450H that same day, we made a life long friend. Our next car will absolutely be one that we buy from Joe Fass of Lexus Rt 10. If you're reading this Joe, thank you for making our experience effortless and fruitful! More

My experience at Rt. 10 Lexus dealership was outstanding. I was fortunate to find out that Joe Fass, Salesperson, was affiliated with this dealership. I had dealt with Joe in the past when I purchased my fir I was fortunate to find out that Joe Fass, Salesperson, was affiliated with this dealership. I had dealt with Joe in the past when I purchased my first Lexus. Joe went above and beyond to negotiate a fair price for the purchase of my new Lexus while being sensitive to and addressing all my needs and concerns. I would highly recommend Joe Fass and the Rte. 10 Lexus dealership. More

My experience at Rt. 10 Lexus dealership was outstanding. I was fortunate to find out that Joe Fass, Salesperson, was affiliated with this dealership. I had dealt with Joe in the past when I purchased my fir I was fortunate to find out that Joe Fass, Salesperson, was affiliated with this dealership. I had dealt with Joe in the past when I purchased my first Lexus. Joe went above and beyond to negotiate a fair price for the purchase of my new Lexus while being sensitive to and addressing all my needs and concerns. I would highly recommend Joe Fass and the Rte. 10 Lexus dealership. More

Nick was wonderful. He went above and beyond to make our experience as good as possible. I would definitely want to deal with him next time. He was very professional and knew exactly what he was doing. Tha experience as good as possible. I would definitely want to deal with him next time. He was very professional and knew exactly what he was doing. Thanks a lot Nick!!! More

I guess I can be called a car enthusiast by some, and a car nut by others. I have bought and leased many automobiles in my lifetime. I am very loyal to a dealership which have treated me with respect and car nut by others. I have bought and leased many automobiles in my lifetime. I am very loyal to a dealership which have treated me with respect and provide excellent service. I am writing about my experiences with Lexus of Route 10, which I believe has been a major improvement with the new ownership taking over. You are greeted each time you walk into the dealership and for repeat customers, everyone knows your name. Starting from the sales associate, Don, to the finance manager, Mari, and the dealer management, everyone is highly experienced with an excellent manner. They make the purchase very pleasant and without any major difficulties. I must admit that Mari, the finance manager is truly a gem, very proactive and extremely helpful. She makes a most unpleasant process -- leasing or purchasing a vehicle, a extremely pleasant experience. She has gone above and beyond her duties when I had the pleasure of working with her. Cudos to all, a job very well done, rated 5 stars across the board. I would definitively recommend this dealership to purchase, lease or service your Lexus!! More

Joe Fass was outstanding! He was extremely professional and knew everything there is to know about Lexus. He was persistent during the sales process and worked hard to get a deal done. He worked extreme and knew everything there is to know about Lexus. He was persistent during the sales process and worked hard to get a deal done. He worked extremely hard to get the price I wanted and was able to get it! The system in place to pick up the car was extremely efficient. Taylor, the person that ran through the features was excellent. She knew the car very well and extremely personable. Donovan Lau, the business manager made the document process easy and quick. I truly had an excellent experience at Lexus of route 10. More

Upon our initial entry into the dealership, we could recognize the cleanliness, class, and friendliness of the facility and the staff. Following Joe to this dealership, accidentally as it turns out, was recognize the cleanliness, class, and friendliness of the facility and the staff. Following Joe to this dealership, accidentally as it turns out, was coincidentally our best move when looking for a new ES. We flew through the buying process, with some story telling and tangential conversation strewn throughout. If you want a boring, bland, and tedious purchasing experience, Joe is NOT the salesman you want to use. Joe knows Lexus, and that is obvious from the get-go. He guided us through every question, and was very appeasing to our every demand. He met, beat, and exceeded our expectations in every fashion, and we will surely use him in our future Lexus purchases. More

Joe was the best car sales person I ever worked with. Thank you for making the lease of our new car so easy. I will defintely lease my next car from Joe. Thank you for making the lease of our new car so easy. I will defintely lease my next car from Joe. More

I followed Joe from another dealership. Joe & his team are very professional. I have purchased 9 vehicles from Joe and have been pleased with every purchase. team are very professional. I have purchased 9 vehicles from Joe and have been pleased with every purchase. More