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Lexus of Sacramento - Service Center

Name: Lexus of Sacramento - Service Center
Address: 2600 Fulton Ave, Sacramento, CA, 95821, US
Telephone: (916) 485-3987
Rating: 4.7

2600 Fulton Ave, Sacramento, California 95821 Directions

Service: (916) 485-3987

Parts: (916) 485-3987

Sacramento, CA

4.7

1,853 Reviews

Call Service Center (916) 485-3987

4.7

1,853 Reviews

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This rating includes all service center reviews, with more weight given to recent reviews.

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1,853 Reviews of Lexus of Sacramento - Service Center

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January 15, 2024

SERVICE VISIT

It was good. But I had to walk home (approximately 35 minutes) when I left the car in the dealership and when the car was ready I walked 35 minutes back. I rememb But I had to walk home (approximately 35 minutes) when I left the car in the dealership and when the car was ready I walked 35 minutes back. I remember that last year Lexus gave me rental car and I was able to work these almost 3 hours, it was much better. More

by abcsacramento1

Verified Customer

Recommend Dealer

Yes

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Jan 16, 2024 -

Lexus of Sacramento responded

We appreciate your feedback and understand the convenience of a rental car during service. We'll take this into consideration for future improvements at Lexus of Sacramento. Thank you for sharing your experience!

January 15, 2024

SERVICE VISIT

They are great all around from check in to completing the work. And keeping me informed of status. work. And keeping me informed of status. More

by MASUDCH

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Phan

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Jan 15, 2024 -

Lexus of Sacramento responded

We're so glad your service visit went swimmingly! Thanks for choosing Lexus of Sacramento above the rest - here's to a smooth ride!

January 15, 2024

SERVICE VISIT

Easy, plaisant, effective Razz made my daughter's first car purchase a stress free experience, as well as when we signed the papers with I don't recall who. car purchase a stress free experience, as well as when we signed the papers with I don't recall who. More

by 2ESSENTIALHEALTH

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Razz

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Jan 15, 2024 -

Lexus of Sacramento responded

We're delighted to know that Razz and our team at Lexus of Sacramento could help make your daughter's first car purchase a stress-free experience. We appreciate the positive feedback!

January 15, 2024

SERVICE VISIT

I had a great experience with my service and the oil change that I came in for went great! Thank you very much for taking such good care of me and my car change that I came in for went great! Thank you very much for taking such good care of me and my car More

by NINAARK

Verified Customer

Recommend Dealer

Yes

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Jan 16, 2024 -

Lexus of Sacramento responded

We're so glad to know you had a great experience with your service at Lexus of Sacramento, Nina! It's our pleasure to take care of both you and your car. Safe travels until we see you next time!

January 14, 2024

SERVICE VISIT

Tracy was very efficient, professional, and went above and beyond to give five star service. She is the best employee. and beyond to give five star service. She is the best employee. More

by Amitwalia0

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Tracy

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Jan 15, 2024 -

Lexus of Sacramento responded

Amit, Thank you for your business and this review. We're happy to hear Tracy and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Christian Simon General Manager

January 14, 2024

SERVICE VISIT

She was patient me and explained what is done She did a good job explaining what is done to my car good job explaining what is done to my car More

by AJRAGONJAN

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Tracy Cach

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Jan 15, 2024 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that Tracy and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

January 14, 2024

SERVICE VISIT

I love it, Lexus of Sacramento is the best. I live in San Francisco but all the time I bring my vehicle for service in Sacramento Lexus I live in San Francisco but all the time I bring my vehicle for service in Sacramento Lexus More

by MJABERNOOR

Verified Customer

Recommend Dealer

Yes

Employees Worked With

I forgot his name

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Jan 13, 2024 -

MJABERNOOR responded

I love it, Lexus of Sacramento is the best. I live in San Francisco but all the time I bring my vehicle for service in Sacramento Lexus

Jan 15, 2024 -

Lexus of Sacramento responded

Thanks for sharing your thoughts about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

January 14, 2024

SERVICE VISIT

It's easy to make an appointment. I was able to get oil change done in less than an hour. I was able to get oil change done in less than an hour. More

by Huy

Verified Customer

Recommend Dealer

Yes

Employees Worked With

V. Moua

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Jan 15, 2024 -

Lexus of Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Christian Simon General Manager

January 14, 2024

SERVICE VISIT

Advice was fine. We're still debating pricey repair on an older car. We'll decide at the next routine maintenance. We're still debating pricey repair on an older car. We'll decide at the next routine maintenance. More

by juliedit26

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Tracey

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Jan 15, 2024 -

Lexus of Sacramento responded

Julie, We sincerely value your business and look forward to your next visit. Best Regards, Christian Simon General Manager

January 14, 2024

SERVICE VISIT

No problems. Very happy. I had a great experience with the service department. ?? Yay! ?? Very happy. I had a great experience with the service department. ?? Yay! ?? More

by WONGMUNDIK

Verified Customer

Recommend Dealer

Yes

Report | Print

Jan 15, 2024 -

Lexus of Sacramento responded

Wong, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

Lexus of Sacramento - Service Center

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1,853 Reviews of Lexus of Sacramento - Service Center

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