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Lexus of Sacramento
Sacramento, CA
3,075 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,897 service reviews
June 03, 2026
The people at the dealership were responsive, had clear answers to my questions, and were pleasant to interact with. answers to my questions, and were pleasant to interact with. More
by Jonesy
Employees Worked With
April 19, 2026
Brought my car in for service recently, and had another good customer experience! Will continue to have them service my car! good customer experience! Will continue to have them service my car! More
by Raider Mike
Employees Worked With
April 17, 2026
Very friendly and courteous and very helpful! !! They were very prompt in their service. Thank you !! They were very prompt in their service. Thank you More
by dedirks
Employees Worked With
April 16, 2026
Smooth transaction. . service light came on, scheduled through the Lexus App. Homer was very friendly. Quick turn around . service light came on, scheduled through the Lexus App. Homer was very friendly. Quick turn around More
by erish
Employees Worked With
April 09, 2026
Always a pleasure working with Daren. I’m guaranteed a laugh and excellent service. He takes care of Angel and ensures she is handled with care and respect. I’m guaranteed a laugh and excellent service. He takes care of Angel and ensures she is handled with care and respect. More
by Happy Lexus Owner
Employees Worked With
April 03, 2026
Did not fix specific problem we both (husband & wife) related to them many times in phone calls and in person. Assured by Lexus many times the problem was solved…..it was NOT!! They obviously did mot ve related to them many times in phone calls and in person. Assured by Lexus many times the problem was solved…..it was NOT!! They obviously did mot verify ! We did not discover until we got back home that the problem still persisted. Wife VERY unhappy! Will tane back to dealer when we return home from 2-week trip. Did I mention…..wife VERY unhappy!! More
by west
March 24, 2026
Friendly, helpful, knowledgeable. BUT telephone and messaging service need serious improvement from answering to leaving messages BUT telephone and messaging service need serious improvement from answering to leaving messages More
by peace7777
March 08, 2026
Service was impeccable, staff was informative and helpful, will continue to be seviced at this dealeship. helpful, will continue to be seviced at this dealeship. More
by EARL FABELLA
Employees Worked With
