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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
843 Reviews

843 Reviews of Lexus of Sacramento - Service Center

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September 26, 2021

"Lexus of Sac is my preferred dealership always has..."

- Twins4dina

Lexus of Sac is my preferred dealership always has excellent customer service it’s a consistency I can count on that’s why I have purchased two cars from them!

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sep 26, 2021 -

Lexus of Sacramento responded

We are thrilled to see that our team has earned your repeat business. Thanks for your continued support and congrats on your new car!

September 26, 2021

"You guys are amazing and wonderful customer service I’m..."

- maznikolga

You guys are amazing and wonderful customer service I’m very happy customer Lexus number one.

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Recommend Dealer
Yes
Employees Worked With
Sep 26, 2021 -

Lexus of Sacramento responded

We are thrilled to know that we were able to create a great experience for you. Thanks for supporting Lexus of Sacramento!

September 25, 2021

"The mechanic did not but a mileage sticker on my..."

- Prado

The mechanic did not but a mileage sticker on my windshield after my oil change other than that it was a good experience

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Recommend Dealer
Yes
Sep 27, 2021 -

Lexus of Sacramento responded

While we are glad to have provided you with a positive experience overall, we do apologize for any oversight on our part. Please don't hesitate to reach out to us directly to discuss your concern. We sincerely value your business and look forward to your next visit! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 24, 2021

"Everyone iwas competed and knowledgeable. I did not have..."

- SEL1894

Everyone iwas competed and knowledgeable. I did not have an appointment and the took me right away

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Recommend Dealer
Yes
Employees Worked With
Sep 24, 2021 -

Lexus of Sacramento responded

We are thrilled that we could help! Thank you for trusting Lexus of Sacramento with your business and your vehicle. We appreciate you taking the time to share your feedback and we hope to have you as a returning customer.

September 23, 2021

"Excellent service and attention to detail. Kind and..."

- Ramon.Manrique

Excellent service and attention to detail. Kind and professional staff was ready to solve any questions.

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Recommend Dealer
Yes
Employees Worked With
Sep 23, 2021 -

Lexus of Sacramento responded

We're delighted to hear it, Ramon! Thank you for the glowing feedback and for being a valued Lexus of Sacramento customer. We'll be here if you need us down the road!

September 23, 2021

"Great service from when I checked in to the time I picked..."

- MARYSBZEE

Great service from when I checked in to the time I picked up my car. No waiting time- immediately got a loaner and was out in less than 30mins. Nick Cruz was very encouraging.

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Recommend Dealer
Yes
Employees Worked With
Sep 23, 2021 -

Lexus of Sacramento responded

We're glad to hear your service visit was smooth, seamless, and expeditious, Mary! Thank you for choosing Lexus of Sacramento and leaving a review - we hope to see you again!

September 22, 2021

"Great people. Amazing fast service. I am satisfied with..."

- thanhdang721

Great people. Amazing fast service. I am satisfied with my visit. Will recommend to friends and family.

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Recommend Dealer
Yes
Sep 23, 2021 -

Lexus of Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 22, 2021

"Very satisfied with the service of my vehicle. Customer..."

- rcs43

Very satisfied with the service of my vehicle. Customer service personnel were very courteous and helpful.

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Recommend Dealer
Yes
Employees Worked With
Sep 23, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 21, 2021

"Great service from when I checked in to the time I picked..."

- mjdizon527

Great service from when I checked in to the time I picked up my car. No waiting time- immediately got a loaner and was out in less than 30mins.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sep 22, 2021 -

Lexus of Sacramento responded

We appreciate your business and our team looks forward to serving you again soon! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 21, 2021

"Excellent, professional service in the midst of a major..."

- PROURKE

Excellent, professional service in the midst of a major remodel. We'll done Lexus!. Cant wait to return

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Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Don't remember
Sep 22, 2021 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

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