Lexus of Sacramento - Service Center

The parts guy was very helpful and informative about my particular car. He was a former owner of a couple of F's. Also, the salesman who helped me did a good job in explaining what my options were to particular car. He was a former owner of a couple of F's. Also, the salesman who helped me did a good job in explaining what my options were to get my light fixed. I finally chose to go to a body shop and get the light fixed along with the rest of the dents. More

Daryn is amazing. He’s helpful, attentive and his customer service is the best. I’m in management and manage sales and operations. I wish all my customer service rep He’s helpful, attentive and his customer service is the best. I’m in management and manage sales and operations. I wish all my customer service reps were like him. Thank you! More

Nick is an excellent service manager. We have been using him for years.. and will continue with him. We have been using him for years.. and will continue with him. More

Gus is a great guy to work with. We had a long wait, but it was a busy day. Happy with the results. We had a long wait, but it was a busy day. Happy with the results. More

wonderful caring people, everyone works well together, the technicians are informed and do a great job of explaining the issues. the technicians are informed and do a great job of explaining the issues. More

I can’t say anything but their costumer service and service workmanship are excellent, I am very satisfied for all services that was done on my car. service workmanship are excellent, I am very satisfied for all services that was done on my car. More

If I can give this place 1000 stars, I would best customer service ever! Been coming to this place for over 20 years I always feel well taken care of. customer service ever! Been coming to this place for over 20 years I always feel well taken care of. More

Christina, who took care of me when I brought my Lexus in for a sem-yearly maintenance appt. was the best. She was very clear about what needed to be done, very friendly and made the visit so comfortable for for a sem-yearly maintenance appt. was the best. She was very clear about what needed to be done, very friendly and made the visit so comfortable for me. Hope she can help me again the next time I come in. More

Great communication, updates on progress and flexibilty with my schedule. Appreciate the loaner car also. with my schedule. Appreciate the loaner car also. More

Everyone was/is very accommodating, service and information shared was great. Just a bit confused when didn’t see my rep I didn’t know where to go as didn’t look like a check in counter…counter w information shared was great. Just a bit confused when didn’t see my rep I didn’t know where to go as didn’t look like a check in counter…counter was not identified More