Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Write a Review
Join
Sign In
Dealer Panel
Back
Dealership Service Write a review

Lexus of Sacramento - Service Center

Sacramento, CA

View Covid Response
4.7
843 Reviews
Write a review
Call Service Center (916) 485-3987

843 Reviews of Lexus of Sacramento - Service Center

Sort by
September 26, 2021

"Lexus of Sac is my preferred dealership always has..."

- Twins4dina

Lexus of Sac is my preferred dealership always has excellent customer service it’s a consistency I can count on that’s why I have purchased two cars from them!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
Eric Foltz
5.0
Report | Print
Sep 26, 2021 -

Lexus of Sacramento responded

We are thrilled to see that our team has earned your repeat business. Thanks for your continued support and congrats on your new car!

Helpful
September 26, 2021

"You guys are amazing and wonderful customer service I’m..."

- maznikolga

You guys are amazing and wonderful customer service I’m very happy customer Lexus number one.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
Report | Print
Sep 26, 2021 -

Lexus of Sacramento responded

We are thrilled to know that we were able to create a great experience for you. Thanks for supporting Lexus of Sacramento!

Helpful
September 25, 2021

"The mechanic did not but a mileage sticker on my..."

- Prado

The mechanic did not but a mileage sticker on my windshield after my oil change other than that it was a good experience

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
4.0
Christina Carson
4.0
Nick Cruz
4.0
Eric Foltz
4.0
Mike Huttleston
4.0
Mike Huttleston
4.0
Brandy Joseph
5.0
Report | Print
Sep 27, 2021 -

Lexus of Sacramento responded

While we are glad to have provided you with a positive experience overall, we do apologize for any oversight on our part. Please don't hesitate to reach out to us directly to discuss your concern. We sincerely value your business and look forward to your next visit! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

Helpful
September 24, 2021

"Everyone iwas competed and knowledgeable. I did not have..."

- SEL1894

Everyone iwas competed and knowledgeable. I did not have an appointment and the took me right away

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
Christina Carson
5.0
Report | Print
Sep 24, 2021 -

Lexus of Sacramento responded

We are thrilled that we could help! Thank you for trusting Lexus of Sacramento with your business and your vehicle. We appreciate you taking the time to share your feedback and we hope to have you as a returning customer.

Helpful
September 23, 2021

"Excellent service and attention to detail. Kind and..."

- Ramon.Manrique

Excellent service and attention to detail. Kind and professional staff was ready to solve any questions.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
5.0
Mike Huttleston
5.0
Report | Print
Sep 23, 2021 -

Lexus of Sacramento responded

We're delighted to hear it, Ramon! Thank you for the glowing feedback and for being a valued Lexus of Sacramento customer. We'll be here if you need us down the road!

Helpful
September 23, 2021

"Great service from when I checked in to the time I picked..."

- MARYSBZEE

Great service from when I checked in to the time I picked up my car. No waiting time- immediately got a loaner and was out in less than 30mins. Nick Cruz was very encouraging.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
Report | Print
Sep 23, 2021 -

Lexus of Sacramento responded

We're glad to hear your service visit was smooth, seamless, and expeditious, Mary! Thank you for choosing Lexus of Sacramento and leaving a review - we hope to see you again!

Helpful
September 22, 2021

"Great people. Amazing fast service. I am satisfied with..."

- thanhdang721

Great people. Amazing fast service. I am satisfied with my visit. Will recommend to friends and family.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
Christina Carson
5.0
Nick Cruz
5.0
Eric Foltz
5.0
Mike Huttleston
5.0
Mike Huttleston
5.0
Brandy Joseph
5.0
Report | Print
Sep 23, 2021 -

Lexus of Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

Helpful
September 22, 2021

"Very satisfied with the service of my vehicle. Customer..."

- rcs43

Very satisfied with the service of my vehicle. Customer service personnel were very courteous and helpful.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
5.0
Report | Print
Sep 23, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

Helpful
September 21, 2021

"Great service from when I checked in to the time I picked..."

- mjdizon527

Great service from when I checked in to the time I picked up my car. No waiting time- immediately got a loaner and was out in less than 30mins.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
4.0
Report | Print
Sep 22, 2021 -

Lexus of Sacramento responded

We appreciate your business and our team looks forward to serving you again soon! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

Helpful
September 21, 2021

"Excellent, professional service in the midst of a major..."

- PROURKE

Excellent, professional service in the midst of a major remodel. We'll done Lexus!. Cant wait to return

Read More
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
Sep 22, 2021 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

Helpful
1
2
...
85
1 - 10 of 843 results