Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Santa Barbara
Santa Barbara, CA
1,126 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,126 reviews
Verified Customer
June 27, 2026
I asked questions about the recommended repairs. The main one being: are the recommended repairs covered under my warranty that I purchased when I bought this vehicle. To this day I still have not r The main one being: are the recommended repairs covered under my warranty that I purchased when I bought this vehicle. To this day I still have not received an answer!! More
by JULIEANNROBLES77
June 26, 2026
Professional experience from first contact to driving off with a new car. None of the stereotypical "car buying' experience. Emily worked with me and my timing, stayed in good contact, and added value thro with a new car. None of the stereotypical "car buying' experience. Emily worked with me and my timing, stayed in good contact, and added value through the entire process. I've already mentioned the quality of the buying experience to multiple people. More
by Santa Barbara Russ
Employees Worked With
Emily Lopez
June 24, 2026
What a great group of people! From start to finish, they were helpful, kind, knowledgable and professioanl. Never saw a cleaner service area in my life! Got me the car I needed From start to finish, they were helpful, kind, knowledgable and professioanl. Never saw a cleaner service area in my life! Got me the car I needed at a great price. Sales people really asked me, and wanted to know my needs. I was looking for a truck, and got something that fits me better. With a deal I could not refuse! I think that is the best part. Great dealer, go see them! More
by RVESCAPE
Employees Worked With
June 22, 2026
The service department at Lexus of Santa Barbara was excellent. Martin was exceptional. He let me know everything along the way concerning the care of my car, service and updates. I couldn't have asked excellent. Martin was exceptional. He let me know everything along the way concerning the care of my car, service and updates. I couldn't have asked for anything more. More
by aruth73
Employees Worked With
Martin
