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Lexus of Santa Barbara
Santa Barbara, CA
1,126 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,127 reviews
June 22, 2026
The service department at Lexus of Santa Barbara was excellent. Martin was exceptional. He let me know everything along the way concerning the care of my car, service and updates. I couldn't have asked excellent. Martin was exceptional. He let me know everything along the way concerning the care of my car, service and updates. I couldn't have asked for anything more. More
by aruth73
Verified CustomerEmployees Worked With
Martin
June 19, 2026
Great job thanks I had a great experience with the dealership. The staff was friendly, professional, and helpful throughout the entire process. They answered all my questions, made everything easy, an dealership. The staff was friendly, professional, and helpful throughout the entire process. They answered all my questions, made everything easy, and provided excellent customer service. I am very happy with my experience and would definitely recommend this dealership to others. Thank you! More
by MuhitNaya
June 19, 2026
Great job thanks I had a great experience with the dealership. The staff was friendly, professional, and helpful throughout the entire process. They answered all my questions, made everything easy, an dealership. The staff was friendly, professional, and helpful throughout the entire process. They answered all my questions, made everything easy, and provided excellent customer service. I am very happy with my experience and would definitely recommend this dealership to others. Thank you! More
by MuhitNaya
June 19, 2026
They were professional, quick, accommodating and respectful Ren was very patient and taught me how to use the dashboard and other components to the car. respectful Ren was very patient and taught me how to use the dashboard and other components to the car. More
by DZINGWOMEN
Employees Worked With
Ren and James
June 18, 2026
Ken Garff Lexus of Santa Barbara provides exceptional customer service and repair quality. Old-fashioned customer service still exists here! They will take care of your vehicle's needs without trying to customer service and repair quality. Old-fashioned customer service still exists here! They will take care of your vehicle's needs without trying to sell you extra services that you don't need. More
by jojamze
Employees Worked With
Hugo Contreras, Nicole Tidd
June 17, 2026
I was very happy. Firstly Juan and Robin helped me out greatly on Sunday and tey were very very nice. Martin and Ribert ,Nicolle from service gave me a warm greeting Firstly Juan and Robin helped me out greatly on Sunday and tey were very very nice. Martin and Ribert ,Nicolle from service gave me a warm greeting and no problems when I brought the car in Monday morning. The service as usual was excellent. What I don’t understand is why a battery failed in the first place in a car that I bought new 16 months ago. Usually I never ever have had a problem on a Lexus! More
by DR3DOGMAN
Employees Worked With
Juan, Robin , Martin Alvarez, Robert, Nicolle
June 16, 2026
Great service and professional people at Lexus of Santa Barbara will continue to have my car service there and any future Lexus purchases Barbara will continue to have my car service there and any future Lexus purchases More
by cbhaven
Employees Worked With
