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Lexus of Santa Barbara
Santa Barbara, CA
1,158 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,158 reviews
July 07, 2026
Juan was excellent, and I received professional, courteous service. But meeting with the Finance Mgr was arduous. The finance gentleman (E?) was very courteous, but I felt pressured by him, as well courteous service. But meeting with the Finance Mgr was arduous. The finance gentleman (E?) was very courteous, but I felt pressured by him, as well as the LONG presentation. I understand the dealership is a business, but this felt over the top. More
by Susanmwarne
Verified CustomerEmployees Worked With
Juan
July 04, 2026
My experience was wonderful. They arranged a Uber for me. They washed my car and I did such a good job inside. I found a pair of sunglasses that had lost for three years. It was They arranged a Uber for me. They washed my car and I did such a good job inside. I found a pair of sunglasses that had lost for three years. It was worth $200. More
by MOMEZZETTA
Employees Worked With
Robert
July 03, 2026
It's a good dealership, but they need to be better about returning messages from customers. we shouldn't have to call twice when we have a question or an issue. returning messages from customers. we shouldn't have to call twice when we have a question or an issue. More
by I2MWALKINGDAVIS
Employees Worked With
Jonathan. Cynthia.
July 02, 2026
The service is great. I got a call to schedule an appointment for maintenance service. It was very pleasant, service was fast, I got my car back clean and shiny. Hurtado w I got a call to schedule an appointment for maintenance service. It was very pleasant, service was fast, I got my car back clean and shiny. Hurtado was very helpful, answered all my questions. It was a pleasure to deal with you guys More
by annadem12
Employees Worked With
Hurtado
July 02, 2026
This is the worst dealership I've ever done business with. Really bad customer service, and dangerous mechanic work. They don't properly tighten the bolts on your wheels. They purposely lose parts on yo with. Really bad customer service, and dangerous mechanic work. They don't properly tighten the bolts on your wheels. They purposely lose parts on your car like breakpad pins, then try to charge you for them. They are criminal. More
by JayF
Employees Worked With
Hugo
July 02, 2026
The service was excellent, they provided transportation and were very accommodating. I would recommend this dealership to my friends and family. and were very accommodating. I would recommend this dealership to my friends and family. More
by bradford.tyler13
Employees Worked With
Robbie Anderson
