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Lexus of Santa Barbara
Santa Barbara, CA
1,127 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,127 reviews
June 15, 2026
Lovely shop. Very pleasant, Greated us as soon as we drove up and made the whole process feel easy. Martin was great to work with. Very pleasant, Greated us as soon as we drove up and made the whole process feel easy. Martin was great to work with. More
by tangocil
Verified CustomerEmployees Worked With
Martin
June 13, 2026
Our service provider, Martin, was very helpful and knowledgeable. We appreciated his continued communication and feedback. He was great helping us work around our schedule to drop the car off early an knowledgeable. We appreciated his continued communication and feedback. He was great helping us work around our schedule to drop the car off early and pick it up a little later. It was great working with him! More
by Nielsenlmaria
Employees Worked With
Martin
June 13, 2026
Lexus of Santa Barbara did an outstanding job of taking care of our problem. Starting with our service advisor, Hugo Contreras, we felt the professionalism of the entire team. care of our problem. Starting with our service advisor, Hugo Contreras, we felt the professionalism of the entire team. More
by CoachL
Employees Worked With
Hugo Contreras
June 12, 2026
I had a wonderful experience with your company. , Especially with Ferrell and Chris that I worked with! They were courteous, timely, did what they say they were gonna do and took wonderful care of , Especially with Ferrell and Chris that I worked with! They were courteous, timely, did what they say they were gonna do and took wonderful care of me! Additionally, I could see the chemistry with the other employees as well. That’s rare to see in today’s world.! More
by deanjones5318
June 06, 2026
Emily and Dianne were excellent in their efforts to get my car for me. They were very efficient and Emily was super at keeping me company informed and responding to my questions. Robin in finance was very my car for me. They were very efficient and Emily was super at keeping me company informed and responding to my questions. Robin in finance was very easy to work with too. More
by JAN26
Employees Worked With
Emily Lopez
June 05, 2026
I have been going here for at least 15 years and have always been happy with my service. Hugo is a great service advisor. Always a smile and helpful. always been happy with my service. Hugo is a great service advisor. Always a smile and helpful. More
by landdinsb
Employees Worked With
Hugo Contreras
