Back

Lexus of Santa Barbara

Santa Barbara, CA

4.7
1,158 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
Contact Dealership

350 Hitchcock Way

Santa Barbara, CA

93105

Directions

By Type

Showing 1,158 reviews

July 02, 2026

Got an appointment really quickly. Hugo was so nice and professional. He even ordered me a Uber. More

by kttbell
Recommend Dealer
Yes
Employees Worked With
Hugo
July 01, 2026

Hugo Contreras. ..one of the best service advisors ive ever had. Pleasure to deal with. More

by ENFOCUS82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
July 01, 2026

Pleasant and comfortable experience. The salesman, Ren Kitaichi, was knowledgeable and very easy to work with on the transaction More

by Lcraw35908
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ren Kitaichi, Robin Todd, Hugo in parts department
June 30, 2026

This dealership had very nice employees, very professional and had all of my documents ready. Car buying is very stressful and no one wants to be at a dealership longer than what they need to be More

by mariaruiz2209
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan cruz
June 30, 2026

All was smooth except a drill was left in the car. I'll return it in approximately three months when we're due for our next service. Thanks, Richard Lopez More

by Richonmaui
Recommend Dealer
Yes
Employees Worked With
Text says Ken Garff.
June 30, 2026

It was a good experience. Everyone was very helpful. Down to my questions regarding the floormat. More

by hedgehogs9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phuong Pham
June 30, 2026

Friendly, knowledgeable, listened and answered questions. 0 Took the time to show us the car's features. More

by BADLAWRENCE
Recommend Dealer
Yes
Employees Worked With
Ferrell & Emily
June 29, 2026

Such an easy process everyone was very helpful and attentive honestly the best experience I have had with buying a car More

by KOTABUSHMAN45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Porter
June 29, 2026

Service was done promptly and well. The service writer wrote up all Lexus suggested. Most was done and others my husband did not think we needed yet (new tires). Over all a pleasant More

by lindacassirer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Anderson
June 29, 2026

I was told my car needed services. Costing at first $900 and then $1300 because it has over 55,000 miles. I have always taken it in for recommended service and am paying for an extende More

by DENNIS.BALES
Recommend Dealer
No
Jun 29, 2026 -

Lexus of Santa Barbara responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Joe Langhans, General Manager joel@lexusofsantabarbara.com

...
4
...