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Lexus of Santa Barbara

Santa Barbara, CA

Overview
Reviews
Vehicles
4.7
1,158 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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350 Hitchcock Way

Santa Barbara, CA

93105

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Showing 1,158 reviews

June 28, 2026

Always friendly, efficient and helpful Lexus is a brand underpinned but great people Thanks again More

by DAVIDWGC
Recommend Dealer
Yes
Employees Worked With
Hugo and Nicole
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June 28, 2026

Great people, great service I said it in just four words, great people, great service. More

by DAVIDWGC
Recommend Dealer
Yes
Employees Worked With
Chris
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June 28, 2026

Friendly, knowledge, and efficient service by the staff. They were attentive to my concerns and were communicative throughout the process. More

by alanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Anderson
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June 27, 2026

Phenomenal customer service with prompt details and personal stewardship from Jimmy. Friendly. Personable. Prompt. Detailed More

by JM.NIPOMO
Recommend Dealer
Yes
Employees Worked With
Jimmy
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June 27, 2026

Everything was very professional. The dealership was clean and I appreciated the loaner vehicle while my vehicle was being serviced. More

by WILKANOSKI
Recommend Dealer
Yes
Employees Worked With
Martin
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June 27, 2026

I asked questions about the recommended repairs. The main one being: are the recommended repairs covered under my warranty that I purchased when I bought this vehicle. To this day I still have not r More

by JULIEANNROBLES77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edward Simeon, Tony Carbajal, Derek Bishop, Phuong Pham, Isaiah Figueroa
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Jun 29, 2026 -

Lexus of Santa Barbara responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Joe Langhans, General Manager joel@lexusofsantabarbara.com

June 26, 2026

Professional experience from first contact to driving off with a new car. None of the stereotypical "car buying' experience. Emily worked with me and my timing, stayed in good contact, and added value thro More

by Santa Barbara Russ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Lopez
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June 26, 2026

Experience couldn't be better. Ren in assisting in the car selection and Robin in finance were were great. More

by frank.brandes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ren - Robin T.
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June 25, 2026

My experience was great! I was able to get my steering problem fixed and my service done. More

by claresb
Recommend Dealer
Yes
Employees Worked With
Martin
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June 24, 2026

Average, felt they were trying to sell me extra repairs! ? ? V ? ? More

by Westside0
Recommend Dealer
No
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Jun 29, 2026 -

Lexus of Santa Barbara responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Joe Langhans, General Manager joel@lexusofsantabarbara.com

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