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Lexus of Santa Barbara

Santa Barbara, CA

Overview
Reviews
Vehicles
4.7
1,158 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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350 Hitchcock Way

Santa Barbara, CA

93105

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Showing 1,158 reviews

June 24, 2026

What a great group of people! From start to finish, they were helpful, kind, knowledgable and professioanl. Never saw a cleaner service area in my life! Got me the car I needed More

by RVESCAPE
Recommend Dealer
Yes
Employees Worked With
James Porter
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June 23, 2026

Quick and efficient Pleasant atmosphere, clean and bright. Seemingly honest professional Staff, and a nice experience More

by AAGSOLO
Recommend Dealer
Yes
Employees Worked With
Juan
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June 22, 2026

The service department at Lexus of Santa Barbara was excellent. Martin was exceptional. He let me know everything along the way concerning the care of my car, service and updates. I couldn't have asked More

by aruth73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
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June 19, 2026

Great job thanks I had a great experience with the dealership. The staff was friendly, professional, and helpful throughout the entire process. They answered all my questions, made everything easy, an More

by MuhitNaya
Recommend Dealer
Yes
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June 19, 2026

They were professional, quick, accommodating and respectful Ren was very patient and taught me how to use the dashboard and other components to the car. More

by DZINGWOMEN
Recommend Dealer
Yes
Employees Worked With
Ren and James
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June 18, 2026

I was very pleased with the service. My car was ready when he told me it would be ready . More

by msg82459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
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June 18, 2026

Ken Garff Lexus of Santa Barbara provides exceptional customer service and repair quality. Old-fashioned customer service still exists here! They will take care of your vehicle's needs without trying to More

by jojamze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Contreras, Nicole Tidd
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June 17, 2026

It was fair. No extra frills. Would have been nice if there were. Top off freon should have been given. More

by PAULIZARES2000
Recommend Dealer
No
Employees Worked With
Robert
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Jun 29, 2026 -

Lexus of Santa Barbara responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Joe Langhans, General Manager joel@lexusofsantabarbara.com

June 17, 2026

I was very happy. Firstly Juan and Robin helped me out greatly on Sunday and tey were very very nice. Martin and Ribert ,Nicolle from service gave me a warm greeting More

by DR3DOGMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, Robin , Martin Alvarez, Robert, Nicolle
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June 16, 2026

Great service and professional people at Lexus of Santa Barbara will continue to have my car service there and any future Lexus purchases More

by cbhaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Carbajal
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