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Lexus of Santa Barbara

Santa Barbara, CA

Overview
Employees
Reviews
Vehicles
4.7
1,127 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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350 Hitchcock Way

Santa Barbara, CA

93105

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Showing 1,127 reviews

May 24, 2026

Service was super communicative and solved all of the issues I had with my vehicle. More

by asystole0
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Simeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2026

Love the attention that I got. James was very professional as were the rest of his staff. The actual sales process was smooth and efficient. More

by KRIS.OLEARYHAYES
Recommend Dealer
Yes
Employees Worked With
James Porter the sales manager
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May 21, 2026

Martin was an excellent service advisor. I was able to talk to the actual mechanic about my repeated concerns and felt reassured after talking to him. I think his name was Milo. I was to More

by PATTY.WERNER
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Derek Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milo. Very understanding and patient
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May 20, 2026

"I can't say enough good things about the team here at Lexus in Santa Barbara. Cynthia took good care of me. From the moment I walked in, the staff was friendly and accommodating. The quality of their wor More

by MALDONADO.MELISSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia/ Martin
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May 18, 2026

Lengthy. It took way too long. Way, way, way, way, too long. Like this survey. More

by HRSLMORGAN
Recommend Dealer
Yes
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May 17, 2026

Martin was extremely helpful and provided amazing service. He recommended the services we should get fixed after an oil change and made it happen the next day providing us a loaner car. More

by donnahealthnutSOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
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May 16, 2026

Jonathan was excellent. Thank you so much for making it such a great experience. I will be back! I highly recommend going to Lexus of Santa Barbara! More

by Pamela Thomas
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jonathan
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May 15, 2026

Explained my options thoroughly. Friendly courtesy staff. Just 8 more words... Just 4 more words... More

by ahammconsultant
Recommend Dealer
Yes
Employees Worked With
Martin
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May 15, 2026

Martin was an excellant service administrator. He kept me informed at every service completion of my vehicle. Having the loaner vehicle was especially convenient and easy to accomplish. More

by terri.kaslow
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
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May 12, 2026

Jimmy is an excellent representative, everytime I go to service my car I always choose him beacuse of his excellent customer service and his knowledge about what my needs are.. More

by DIJACA070982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
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