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Lexus of Santa Fe

Santa Fe, NM

Overview
Reviews
4.9
331 Reviews
Call Dealership (505) 216-3800
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6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 331 reviews

May 01, 2024

Very professional and caring team at Lexus of Santa Fe. Nice loaner vehicles are givin out to keep you on the road while repairs are being addressed. Very amazing experience always! More

by ermsanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon gray
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Helpful
May 01, 2024

Great customer service, prompt & nice follow up. Both service writers were informative and explained issue. More

by Info@deercrossingrvpark.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gray, Anthony Baca
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Helpful
April 30, 2024

They were Very professional, explained the repair situation in detail and great customer service! Thanks Andres & Kevin! More

by Attarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
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Helpful
April 30, 2024

Today’s oil change and service was outstanding! ! The mechanic was absolutely fantastic!!! Everything was perfect and smooth. We also appreciated the car wash!!! More

by jane.hruska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
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Helpful
April 28, 2024

Brendan was friendly, helpful, and happy. He’s an asset to Lexus of Santa Fe! More

by Msporpora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan
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Apr 30, 2024 -

Lexus of Santa Fe responded

It's fantastic to hear that you had a great experience and that Brendan provided friendly and helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 28, 2024

The dealership was excellent. The experience was amazing. The employees were all very friendly and helpful. More

by Fcm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris J Ortega
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Apr 30, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 25, 2024

Service folks are very accommodating, knowledgeable, as well as good communicators. The sales people were helpful and low key, a useful trait. More

by jim3h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
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Apr 27, 2024 -

Lexus of Santa Fe responded

It's great to hear that both the service team and salespeople at our dealership have been so helpful and professional during your experiences! Accommodating, knowledge, and good communication are key qualities in service, while a low-key approach can make the sales process more comfortable and stress-free. Enjoy your new vehicle!

Helpful
April 22, 2024

Outstanding service! Will be back! Everything was done in a timely manner and Andres communicated very well! More

by Mattrusher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
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Apr 24, 2024 -

Lexus of Santa Fe responded

It's fantastic to hear that you had a great experience and that Andres provided outstanding assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 22, 2024

Prompt, friendly, Good work and offered a car wash with a smile when they were down one worker. More

by emcraig57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
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Apr 24, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 22, 2024

My service associate was Ronald Ayala. He was not only courteous but got to my auto quickly, explained what would be done, what service was needed or suggested and why, and coordinated wit More

by adederer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Ayala, Anthony Baca
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Apr 25, 2024 -

Lexus of Santa Fe responded

Ronald provided exceptional service, ensuring your car was taken care of efficiently and effectively. It's great that he took the time to explain everything clearly and coordinated with the service department for a quick fix. Ronald will be delighted to hear about your positive feedback.

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