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Lexus of Santa Fe

Santa Fe, NM

Overview
Reviews
4.9
347 Reviews
Call Dealership (505) 216-3800
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6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 347 reviews

December 14, 2023

I own two automobiles that were purchased at Lexus of Santa Fe. With the help of the service team, we have been able to keep our vehicles in good shape. They are not only friendly, but very professional. More

by Sjaramillo80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Saiz
Report | Print
Dec 16, 2023 -

Lexus of Santa Fe responded

That's fantastic to hear about your positive experiences with Lexus of Santa Fe's service team! Keeping your vehicles in good shape with our help speaks volumes about our professionalism and dedication. The combination of friendliness and professionalism makes the service experience all the more pleasant. We appreciate your business. We look forward to assisting you in the future.

Helpful
December 14, 2023

Our Service Advisor Brandon was very professional and honest. The facility especially the waiting area was very nice. The price for an oil service was very reasonable. Overall we had a good experience an More

by tlbldrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gray
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Dec 16, 2023 -

Lexus of Santa Fe responded

It's wonderful to hear about your positive experience with Brandon, your Service Advisor, at Lexus of Santa Fe! Professionalism and honesty go a long way in making the service experience positive. Additionally, having a nice waiting area and reasonable prices for services add to the overall satisfaction. Your recommendation speaks volumes about the quality of service you received. We appreciate your business. We look forward to assisting you in the future.

Helpful
December 14, 2023

Great service. Very efficient. Andres was terrific. He explained everything to me very clearly. I was very satisfied. More

by Btchemel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres, Anthony Baca
Report | Print
Dec 16, 2023 -

Lexus of Santa Fe responded

It's fantastic to hear that you had a great experience and that Andres provided terrific assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 13, 2023

The Service advisor listen to my needs. And all was addressed. Well done all..thanks More

by Thewoolshed.maplewindsfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Report | Print
Dec 14, 2023 -

Lexus of Santa Fe responded

It's great to hear that the service advisor paid close attention to your needs and ensured that everything was addressed satisfactorily! Their attentiveness likely contributed significantly to a positive service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 12, 2023

Brandon always takes care of my requests and makes me feel safe on the road! More

by mantha505.sm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Dec 14, 2023 -

Lexus of Santa Fe responded

It's wonderful to hear that Brandon provides such attentive service and makes you feel secure while on the road. Having someone reliable to take care of your requests can truly make a difference. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 12, 2023

This dealership has done nothing but surpass my expectations and Brandon is always so helpful More

by Richard McCall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian , Anthony Baca
Report | Print
Dec 14, 2023 -

Lexus of Santa Fe responded

It's fantastic to hear that we exceeded your expectations and that Brandon provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 09, 2023

I wish they had more inventory, and color of car I wanted! A bit of faster service and better communication! More

by Kramone30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Nevarez
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Helpful
December 08, 2023

They apply the personal touch and are committed to getting it right the first t! More

by a.e.karickhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Report | Print
Dec 09, 2023 -

Lexus of Santa Fe responded

It's fantastic that Lexus of Santa Fe applies a personal touch and is dedicated to getting things right the first time! That level of commitment to personalized service and ensuring accuracy from the start can make a difference in the overall customer experience. We appreciate your business. We look forward to assisting you in the future.

Helpful
December 07, 2023

Great service Great people. Yes yes yes yes yes yes yes yes yes yes yes More

by Jfelixgato
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Report | Print
Dec 09, 2023 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 07, 2023

Very nice, friendly and knowledgeable staff. Would recommend them for a new car or service. More

by Glenda
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anna Gonzales, Robert Buchan, Chris J Ortega
Report | Print
Dec 09, 2023 -

Lexus of Santa Fe responded

It's great to hear that Lexus of Santa Fe has a nice, friendly, and knowledgeable staff! Recommendations for both new car purchases and service indicate a high level of satisfaction. Congratulations on your new vehicle!

Helpful
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