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Lexus of Santa Fe

Santa Fe, NM

4.9
494 Reviews

6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 494 reviews

January 27, 2024

Pleasant, prompt, courteous, gave detailed description of the work, kept me informed of the progress More

by jegub
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Ricardo
Jan 30, 2024 -

Lexus of Santa Fe responded

We're delighted to hear about your positive experience! Providing pleasant, prompt, and courteous service is our priority. We're glad you appreciated the detailed description of the work and the regular progress updates. Thank you for choosing our service!

January 25, 2024

Have dealt with this dealership for probably 15 years and have found them excellent. I have owned a Lexus since the second year they were produced and have dealt with 3 different dealerships. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 30, 2024 -

Lexus of Santa Fe responded

Thank you Ann for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 25, 2024

all the helpers were excellent in all ways ‼️ knowledgeable, courteous, and calming an anxious elder More

by lediane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gray
Jan 26, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 24, 2024

There were gracious, responsive, and thoroughly professional. Excellent service; it was a pleasure doing business here. The cappuccino was a lovely touch! More

by Slimpiglet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 24, 2024 -

Slimpiglet responded

Great going, Brandon!

Jan 24, 2024 -

Slimpiglet responded

A pleasure doing business here; I was in great hands with Brandon and the excellent service department.

Jan 29, 2024 -

Lexus of Santa Fe responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

January 22, 2024

Great service and the Service Manage did an outstanding job resolving our problem with the XM Satellite radio. I would recommend Lexus of Santa Fe to anyone looking to buy a Lexus product or needing servi More

by efrasure47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaramillo Saiz
Jan 23, 2024 -

Lexus of Santa Fe responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

Jan 23, 2024 -

efrasure47 responded

Great service

January 22, 2024

Our salesman, Adrian, was excellent--helpful, knowledgeable, honest. He was assisted by Janessa, who was also very helpful and friendly. Jarvis handled the sales and licensing paperwork and was More

by Lexusfan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adrian, Jarvis, Janessa, Audrianna
Jan 26, 2024 -

Lexus of Santa Fe responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at 575-489-2465. I look forward to speaking with you. Josh Welch General Manager 575-489-2465 Jwelch@group1auto.com

January 20, 2024

You are treated like you are Family,It’s good to have a second home and warm hearts and smiles to greet you ! You are comforted in your time of stress. The SERVICE TEAM is outstanding. My Lexus has never More

by MERILYN JOAN HOLLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 26, 2024 -

Lexus of Santa Fe responded

Thank you for your heartwarming words! We're thrilled to hear that you feel like family at our dealership and that our service team has provided outstanding service for your Lexus. Your blessings and love are truly appreciated. Wishing you safe and happy travels!

January 19, 2024

Professional dealership, employees, have been with them for several years. Always recommend their work to friends. More

by GMK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Jan 23, 2024 -

Lexus of Santa Fe responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 19, 2024

Lexus is the best and in Santa Fe I can always count on you guys and always do a great job More

by Sac3232
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres, Anthony Baca
Jan 25, 2024 -

Lexus of Santa Fe responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 18, 2024

Service was impeccable. It was determined the “check engine” light was not due to any problems. I was not charged for the evaluation despite being provided with a loaner a More

by Judy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Jan 24, 2024 -

Lexus of Santa Fe responded

We're delighted to hear that you experienced impeccable service! It's great that the "check engine" light issue was determined not to be due to any problems, and you were not charged for the evaluation. Thank you for choosing us, and we appreciate your positive feedback. We look forward to serving you again in the future!

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