Lexus of Santa Fe

Beware of woofs in sheeps clothing. Anna Gonzales Beware of woofs in sheeps clothing. Anna Gonzales failed to disclose all the terms of the deal and at the last minute decided to remove the whe Beware of woofs in sheeps clothing. Anna Gonzales failed to disclose all the terms of the deal and at the last minute decided to remove the wheels off the vehicle to attempt make the deal work. Based on this experience with Lexus of SantaFe/ Albuquerque they definitely won't earn my business.. More

Honestly, this dealership should be the model used to Honestly, this dealership should be the model used to train people whenever someone is considering buying a car. Friendly from the onset, the peopl Honestly, this dealership should be the model used to train people whenever someone is considering buying a car. Friendly from the onset, the people were professional, knowledgeable, and willing to make the purchase fit into my budget. Moreover, they were very patient in my decision making process. By far, this is the only dealership I've worked with that deserves a five star rating. More

Jared was very honest in his dealings with me and this was very important to me. I did not feel like I was being 'high pressured' by a used car salesman, and was able to come to a satisfactory deal. was very important to me. I did not feel like I was being 'high pressured' by a used car salesman, and was able to come to a satisfactory deal. More

I have been under the impression that the Internet is a tool for purchasing cars and that a person should be able to buy from ANY dealer if they have the specific model and color for which one is looking. tool for purchasing cars and that a person should be able to buy from ANY dealer if they have the specific model and color for which one is looking. But it is clearly appears that this dealership is really only good with local clientele. After months of searching, I was finally getting the car that I wanted...or so I thought. In the midst of finalizing, the salesperson disappeared with no explanation from him or the dealership and no apology. The car was subsequently sold to another person while I tried to find out what was happening. I was referred to another salesperson, believing that there would be some resolution and effort to find another car or at least communicate with me on a regular basis. This is the type of incident that is important enough for a general sales manager to address...and not to put it in the hands of a clerk with little experience. After another 10 days of no contact following a phone and email message, I finally received a phone message telling me that she had found a car for me...a ridiculous communication given that they were offering a totally different, much older and discontinued model. I write this note to anyone else who is relying on the internet to find the car of their dreams. If you have to settle for a completely different car due to people who don't take you seriously, you might as well have the experience of being economically sustainable by supporting your local economy. In no way does this dealership deserve a coveted 5.0 rating. More

No pressure to purchase on visits to dealership, they allow you to look around sit in cars and make your own judgement without pressure, but Tony was always available to answer questions. He knows the L allow you to look around sit in cars and make your own judgement without pressure, but Tony was always available to answer questions. He knows the Lexus products very well. After decision to purchase a Lexus he was very helpful in clearing up concerns. The dealership is a very professionally run organization and the facility is top notch. More

Excellent response and customer service with respect. Great quality and customer's satisfaction. Would definitely recommend to others and meet my-self. The dealers goal and achievement measured exceed wi Great quality and customer's satisfaction. Would definitely recommend to others and meet my-self. The dealers goal and achievement measured exceed with customer. More

I came into the dealership for service of my previous Lexus. I received wonderful service. After enjoying the use of a loaner car, my husband and I looked at the new RX450h and fell in love. The sales Lexus. I received wonderful service. After enjoying the use of a loaner car, my husband and I looked at the new RX450h and fell in love. The sales person, Anna Gonzales, was outstanding. In all, a marvelous experience! More

Excellent experience! Individuals in sales were friendly and willing to negotiate. No pressure was applied to purchase additional vehicle coverage. Service department provided excellent service. and willing to negotiate. No pressure was applied to purchase additional vehicle coverage. Service department provided excellent service. More

Tony provided my wife and I with outstanding customer service. He is very knowledgeable about all areas of sales and services of Lexus autos. We always enjoy working with Tony. service. He is very knowledgeable about all areas of sales and services of Lexus autos. We always enjoy working with Tony. More

The level of customer service at Lexus of Santa Fe is and has been second to none. Also, I have fully believe that they will stand behind the products they sell. I heartily recommend this dealer to my frie has been second to none. Also, I have fully believe that they will stand behind the products they sell. I heartily recommend this dealer to my friends. More