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Lexus of Santa Fe

Santa Fe, NM

4.9
489 Reviews

6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 489 reviews

January 10, 2025

Lexus of Santa Fe continues to provide superb customer service. Ronald Ayala is always outstanding. He is knowledgeable, polite, accommodating, and always informative. He is a strong asset for the dealer More

by barbara.damron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Ayala, Anthony Baca
Jan 12, 2025 -

Lexus of Santa Fe responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 09, 2025

The service representatives are all very cordial and communicative , and the service is always excellent. More

by Sarah
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald, Anthony Baca
Jan 10, 2025 -

Lexus of Santa Fe responded

Hi Sarah, thank you for taking the time to let us know how we did. We hope you have a great day!

January 08, 2025

I have had nothing but great experiences at Lexus of Santa Fe. Brian, our service advisor, has been so helpful and great to work with. He goes above and beyond, he’s honest and he follows through. More

by Christina Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jan 10, 2025 -

Lexus of Santa Fe responded

Hi Christina, we're so glad that we were able to go above and beyond! Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2025

Service personnel is always informative and attentive to our questions. We purchase the Lexus brand to a great extent because of the high caliber of the service departments. This is important to us. More

by dieterandcolleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
Jan 05, 2025 -

Lexus of Santa Fe responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 04, 2025

I love the people in the service department. They are super polite and go the extra mile to get me answers. Latisha and Brian were very helpful. More

by Sandil
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian and LaTisha
Jan 05, 2025 -

Lexus of Santa Fe responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2025

All was GREAT Ron served us with Excellence Personal Specific Timely Friendly THANKS Bernie & Gale More

by bernie356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Ayala
Jan 05, 2025 -

Lexus of Santa Fe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Santa Fe. We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2025

Very courteous. Did as they said they would do. Lent me a loaner so Icould shop. Agent explained everything before and after. More

by ghkdds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brennan , Anthony Baca
Jan 02, 2025 -

Lexus of Santa Fe responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 31, 2024

We always have great service with Lexus. That is why we continue to chose Lexus as our preferred vehicles. More

by Esquibel53
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tisha was so helpful and kind. , Anthony Baca
Jan 02, 2025 -

Lexus of Santa Fe responded

Hi Esquibel53, thank you for taking the time to leave a review for us at Lexus of Santa Fe. We're happy we could meet your expectations!

December 31, 2024

Curtious on time well explained long time customer nothing else to say ok good rating More

by Rabbit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Jan 02, 2025 -

Lexus of Santa Fe responded

Hi, thank you so much for the positive review! Until the next time we meet, take care!

December 28, 2024

Very good people, enjoyed doing business with them would recommend to others. Would come back More

by Samhaas
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zachary , Robert Buchan
Dec 30, 2024 -

Lexus of Santa Fe responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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