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Lexus of Santa Fe

Santa Fe, NM

4.9
332 Reviews

6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 332 reviews

January 25, 2024

Have dealt with this dealership for probably 15 years and have found them excellent. I have owned a Lexus since the second year they were produced and have dealt with 3 different dealerships. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 30, 2024 -

Lexus of Santa Fe responded

Thank you Ann for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 24, 2024

There were gracious, responsive, and thoroughly professional. Excellent service; it was a pleasure doing business here. The cappuccino was a lovely touch! More

by Slimpiglet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 24, 2024 -

Slimpiglet responded

Great going, Brandon!

Jan 24, 2024 -

Slimpiglet responded

A pleasure doing business here; I was in great hands with Brandon and the excellent service department.

Jan 29, 2024 -

Lexus of Santa Fe responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

January 22, 2024

Our salesman, Adrian, was excellent--helpful, knowledgeable, honest. He was assisted by Janessa, who was also very helpful and friendly. Jarvis handled the sales and licensing paperwork and was More

by Lexusfan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adrian, Jarvis, Janessa, Audrianna
Jan 26, 2024 -

Lexus of Santa Fe responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at 575-489-2465. I look forward to speaking with you. Josh Welch General Manager 575-489-2465 Jwelch@group1auto.com

January 22, 2024

Great service and the Service Manage did an outstanding job resolving our problem with the XM Satellite radio. I would recommend Lexus of Santa Fe to anyone looking to buy a Lexus product or needing servi More

by efrasure47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaramillo Saiz
Jan 23, 2024 -

Lexus of Santa Fe responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

Jan 23, 2024 -

efrasure47 responded

Great service

January 20, 2024

You are treated like you are Family,It’s good to have a second home and warm hearts and smiles to greet you ! You are comforted in your time of stress. The SERVICE TEAM is outstanding. My Lexus has never More

by MERILYN JOAN HOLLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 26, 2024 -

Lexus of Santa Fe responded

Thank you for your heartwarming words! We're thrilled to hear that you feel like family at our dealership and that our service team has provided outstanding service for your Lexus. Your blessings and love are truly appreciated. Wishing you safe and happy travels!

January 19, 2024

Lexus is the best and in Santa Fe I can always count on you guys and always do a great job More

by Sac3232
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres, Anthony Baca
Jan 25, 2024 -

Lexus of Santa Fe responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 19, 2024

Professional dealership, employees, have been with them for several years. Always recommend their work to friends. More

by GMK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Jan 23, 2024 -

Lexus of Santa Fe responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 18, 2024

Service was impeccable. It was determined the “check engine” light was not due to any problems. I was not charged for the evaluation despite being provided with a loaner a More

by Judy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Jan 24, 2024 -

Lexus of Santa Fe responded

We're delighted to hear that you experienced impeccable service! It's great that the "check engine" light issue was determined not to be due to any problems, and you were not charged for the evaluation. Thank you for choosing us, and we appreciate your positive feedback. We look forward to serving you again in the future!

January 17, 2024

Nice people awesome cars and nice place, I would definitely come again and I would recommend to friends and family More

by levie1001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Morales
Jan 21, 2024 -

Lexus of Santa Fe responded

We're glad to hear that you had a positive experience with nice people, awesome cars, and a nice place. Thank you for considering coming again and recommending it to friends and family. Safe travels and we appreciate your recommendation!

January 16, 2024

Our whole experience buying our first Lexus here was a pleasant experience. They are professional efficient and personable. Jay made the whole experience easy and non-stressful. He followed up with us to More

by yoginina
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay
Jan 18, 2024 -

Lexus of Santa Fe responded

We are delighted to hear that your first experience buying a Lexus at Lexus of Santa Fe was pleasant and that Jay made the process easy and non-stressful. Our professional, efficient, and personable service, along with the follow-up, adds to the positive experience. Congratulations on your first Lexus!

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