Lexus of Seattle

Good price and excellent service from Roger We went to Lexus of Bellevue before reaching out to Lexus of Seattle. I will say they are both polite and professional. But I prefer Seattle one becau We went to Lexus of Bellevue before reaching out to Lexus of Seattle. I will say they are both polite and professional. But I prefer Seattle one because of good price and service. Roger is nice, gentle and straight hit, didn't spent much time recommending Lexus protection plans, some of which are ridiculous expensive - hundreds of dollars for 3M protection film, imagine that. I think I will go to him the next time I buy a car. However, we did meet some annoying problems during the finance process. First, they failed to contact our bank agent to get vocal confirmation for the loan, because it's late Saturday. We have to go back another day to pick the car. Second they didn't accept bank check, and we had to go to a bank nearby to cashier check. I understand the laws and their rules, but I think this is something the shop can improve to provide better service. Customer first, isn't it? Also a reminder for new residents who don't have US credit score built yet, there may be some difficulties during the finance process, do ask questions in advance to save your time. More

Best deal and best customer service! I called the day before I came in and Roger was very helpful on getting the answers I needed so I decided to drive all the way from Tacoma because the I called the day before I came in and Roger was very helpful on getting the answers I needed so I decided to drive all the way from Tacoma because they had what I wanted. Also because he was determined on helping me. So I came into the dealership knowing what I wanted. I was approached by Mirza who was very nice and patient throughout the whole time I was there, him and Roger also worked really hard on getting me a good deal. Very professional staff and I will be recommending them to family and friends. More

Great Experience for purchase and follow-up My experience with Lexus of Seattle and my sales rep, Roger, was by far the best car purchase experience I've had. From my first visit to test drive, My experience with Lexus of Seattle and my sales rep, Roger, was by far the best car purchase experience I've had. From my first visit to test drive, to my purchase several days later, Roger was attentive and respectful, and I so appreciate his time and attention. He continues to be kind and professional, and he seems a genuinely nice person in addition to being a fantastic sales professional. We also were very impressed with Jennifer in finance who made that a very smooth and easy process. Similarly, Melissa did a great job giving us the full technology run down. They are all skilled at their jobs and Lexus is fortunate to have such great people in their employment. More

Highly Recommend this Dealer We recently leased our third IS from Lexus of Seattle (2017 300 F Sport) and are very pleased with how the entire process went. We have worked with P We recently leased our third IS from Lexus of Seattle (2017 300 F Sport) and are very pleased with how the entire process went. We have worked with Pauline throughout this time and feel she made the process very efficient and painless and we love the car and color :). I would highly recommend Pauline and Lexus of Seattle! More

They matched their reputation. In doing online research on cars and dealerships in our Seattle area, the Lexus RX 350 and Lexus of Seattle consistently rated high. In fact, Lexus of In doing online research on cars and dealerships in our Seattle area, the Lexus RX 350 and Lexus of Seattle consistently rated high. In fact, Lexus of Seattle had the highest customer service ratings and comments than any other dealership in our area. I had numerous phone and text message communications with Christopher prior to going to the dealership. He was very helpful in assisting us to narrow our search of existing inventory. Our experience at the dealership with Christopher, Maranda and Melissa was outstanding during our learning and purchasing process. We were extremely pleased with our customer service and the total ambience of the dealership. We would highly recommend Lexus of 'Seattle for your next purchase. More

Great Service! Roger is a very kind and nice gentleman. He stayed late until the transaction was finished. I would recommend having him as a sales representative. Roger is a very kind and nice gentleman. He stayed late until the transaction was finished. I would recommend having him as a sales representative. More

Lexus of Seattle Allen Lai was knowledgeable about the car which made it is easier to purchase. He is also very friendly and helpful. I would purchase a car again f Allen Lai was knowledgeable about the car which made it is easier to purchase. He is also very friendly and helpful. I would purchase a car again from him. More

Enjoyable experience Although we didn't have an appointment Roger took the time to get us started before he took his scheduled appointment. We were looking at both a certi Although we didn't have an appointment Roger took the time to get us started before he took his scheduled appointment. We were looking at both a certified return and a new vehicle. Roger was very informative and patient and we didn't feel pushed towards either car. I would recommend him to anyone looking for a car. His genuine warmth and friendliness made for a very comfortable experience. More

Great car-buying experience I started the day by taking my old car in for routine service. Out of curiosity, I asked what the trade-in value would be in order to get something ne I started the day by taking my old car in for routine service. Out of curiosity, I asked what the trade-in value would be in order to get something newer, and I was put in contact with Roger to look at available car options. Roger was very professional and personable, and that made him a delight to work with. There was absolutely no pressure to get me to buy something out of my price range, let alone buy anything at all; you could tell that he truly wanted me to find the car that would work best for my family and lifestyle. I enjoyed talking with him throughout the day, and his customer service was top notch. I would highly recommend him to anyone looking to buy a new or used car! More

good customer service Roger did an excellent job at customer service and providing me with useful information needed. He really helped me. His performance was very well wea Roger did an excellent job at customer service and providing me with useful information needed. He really helped me. His performance was very well weather it was behavior wise or knowledgeable wise. More