Lexus of Seattle

Bought a new RX-350 from Rick Takashima... We were able to conduct most of the preliminary business online and on the phone. The sales process was very straightforward. No pressure or games. My wife and to conduct most of the preliminary business online and on the phone. The sales process was very straightforward. No pressure or games. My wife and I would definitely buy from Lexus of Seattle again! More

We took our 2006 Lexus in for service on the last day of November and drove home that evening in a 2010 Lexus Hybrid. This is the sixth Lexus we have purchased from Lexus of Seattle and we have always been November and drove home that evening in a 2010 Lexus Hybrid. This is the sixth Lexus we have purchased from Lexus of Seattle and we have always been very satisfied with the sales and service we have received. More

Cory has been an outstanding representative and Lexus resource for us. We feel very lucky and assured to have Cory's attention to detail, has demonstrated excellent communication with clarity and courtes resource for us. We feel very lucky and assured to have Cory's attention to detail, has demonstrated excellent communication with clarity and courtesy. He has time and time demonstrated the relentless pursuit to meet our small and bigger maintenance issues with our 460LS. Thanks so much Cory! More

Cory went out of his way to ensure the service was completed on time, always have my loaner car ready so I don't have to waste and the car feels like new after each service. Bottom line Cory and the completed on time, always have my loaner car ready so I don't have to waste and the car feels like new after each service. Bottom line Cory and the whole staff does a great job and I would't take my car anywhere else for service. This is very important when I select my next car. More

The reputation for great service was the reason I bought a Lexus in the first place. I bought my car in PDX, and later moved to Seattle. In searching for a dealership in the Seattle area for service I hap a Lexus in the first place. I bought my car in PDX, and later moved to Seattle. In searching for a dealership in the Seattle area for service I happened to wind up working with Cory from Lexus of Seattle and he has kept me a loyal fan ever since. Every aspect of a service appointment is easy and enjoyable, and even though the Seattle location is farther from my house than other dealerships it is worth the extra miles. I will most likely purchase my next vehicle from the Seattle dealership and continue to go there for service, all of which I would credit to Cory. More

I have owned my car for approx 4 years where I bought brand new from Lexus of Seattle. I have had all of my services done at Lexus of Seattle and have never had any sort of bad expierence or complaint, brand new from Lexus of Seattle. I have had all of my services done at Lexus of Seattle and have never had any sort of bad expierence or complaint, I have nothing but wonderful things to say about their customer service it is nothing but A+ everytime. Besides just loving my car they are the reason I plan on buying my next vehicle from Lexus of Seattle. Everytime I go into their business all of their staff go above and beyond the standard customer service. More

Sorry about the "4" on price, but I just can't say any question about price nowadays deserves a 5". This is foolish; sounds like elementary school (250 words or more??? Kevin is the reason I rated m question about price nowadays deserves a 5". This is foolish; sounds like elementary school (250 words or more??? Kevin is the reason I rated most things "great". He is cheerful, truthful, and very helpful. I really appreciate his help and courtesy. I have confidence that he will be straight with me on what needs fixing and what can wait. More

CORY BURROUGHS arranged for service and recall work (spring valves & fuel lines) on our GS 350. We had a minor brake squeak and thought a simple blow-out of accumulated pad dust would solve the probl (spring valves & fuel lines) on our GS 350. We had a minor brake squeak and thought a simple blow-out of accumulated pad dust would solve the problem. CORY, instead, replaced the brakes on warranty! "Safety first," he says. He provided us with a new loaner car for the time our car would be tied up. This is typical of "Lexus of Seattle's" attention to detail and safety that brings us back. (My wife wants a new SUV from you this Spring before our annual trip north to Alaska). We always ask for CORY as he is always cheerful and takes the time to explain what is and is not needed. We have confidence in his knowledge and appreciate his attention (and patience) to our needs and questions. As a 35-year (retired) civil service manager, I appreciate his people skills. He has the best asset of all---a good attitude! More

his natural enthusiasm and competence is a standard for all to model I have enjoyed the appearance and facilities at the dealership and have purchased 3 autos there. I believe the dealership is customer all to model I have enjoyed the appearance and facilities at the dealership and have purchased 3 autos there. I believe the dealership is customer-oriented and very competitive in its policies and I have shared that opinion with my family and friends. More

Adam Hendry is my "go to guy" whenever I come into the dealership. He is always professional, efficient and extremely knowledgeable, while at the same time being personable with his great sense of appropr dealership. He is always professional, efficient and extremely knowledgeable, while at the same time being personable with his great sense of appropriate humor. Any issues or concerns that have come up have been dealt with expedience and fairness. The other folks in the department are also a pleasure to work with and make me feel welcome and appreciated. Another thing I love about the dealership is the room in which I can set up my laptop and work remotely by accessing my corporate network through the internet connection. I don't mind waiting for my service when I can continue to do business with a fresh cup of coffee and a delicious cookie. I will continue to recommend the Lexus dealership and its service department to all my friends and family. Thanks, Adam, for always taking care of our car and us so well, and for making me smile everytime I visit Seattle Lexus. Sincerely, Jill Flanagin and Wendy McKee More