Lexus of Seattle

I purchased my GX460 here and have it serviced here. It was the best car buying experience I have ever had and it continues on with a fantastic service department. It was the best car buying experience I have ever had and it continues on with a fantastic service department. More

After a month of test driving almost everything I came in with the intent of purchasing a specific car. Took the IS 350 f sport out for a test drive while my current car was being appraised for trade in. My with the intent of purchasing a specific car. Took the IS 350 f sport out for a test drive while my current car was being appraised for trade in. My sales rep was Christopher Talamantez. I have never had a worse experience in any dealer I have ever been in. He was extremely pushy and tried to get me to sign a hand written piece of paper that said “I will drive and buy today” while my boyfriend was in the bathroom. For over a week now I have been getting harassed by text and multiple voicemails to purchase the car. I replied to Christopher’s text to no longer contact me as I am not interested after the horrible experience I have received. He replied a week later apologizing for the bad experience and left me a voicemail a few minutes later asking if I was still interested in purchasing a car. I was going to purchase the car from a different dealer but at this point I have written Lexus off entirely. If you enjoy being harassed about a car purchase and the sales representative not respecting your wishes to be contacted further, Christopher is your guy. Says quite a bit when a good portion of the negative reviews on here are for a specific sales rep… More

the general sales manager, Fedja Losic, satisfied my concerns within 2 days from me raising it to upper management, when sales would just brush it off. i highly appreciate and respect management and ins concerns within 2 days from me raising it to upper management, when sales would just brush it off. i highly appreciate and respect management and institutions where management get involved and satisfy the customer's needs and concerns when brought up to them, especially when the customer is right, and when sales is just moving on to the next sale. thank you fedja and thank you LofS to make me whole again. More

Steven Oh is very nice. He helped us when we were there. He explained us everything about the car. He explained us everything about the car. More

Great dealership. They listened and worked hard to get me what I wanted. Ask for Earl, He will take care of you! what I wanted. Ask for Earl, He will take care of you! More

I travel from SeaTac to Lynnwood to do business with these people. Great place with great people. Thanks Jim Marston for making things go so smoothly. these people. Great place with great people. Thanks Jim Marston for making things go so smoothly. More

I took our car in for the usual 24 mo. service and also asked for the 30 mo. service in order to get on an annual schedule. Chris Alder, after looking at the low milage we've put on over the past 6 months asked for the 30 mo. service in order to get on an annual schedule. Chris Alder, after looking at the low milage we've put on over the past 6 months suggested that all the filter changes were unnecessary and recommended a simple oil change and thorough inspection. He saved us both time and money. I greatly appreciate his candor and willingness to put the customer's welfare first. We will definitely stick with Lexus of Seattle for all future needs, at least as long as Chris is there, and recommend it to others. Having a service rep you can trust is worth a lot. More

The car buying experience was very positive. Christopher kept us informed of the car status throughout the process and got us the car we wanted in these difficult times. Unfortunately, COVID made the whole kept us informed of the car status throughout the process and got us the car we wanted in these difficult times. Unfortunately, COVID made the whole process more difficult to get a good hands-on training after our purchase of the vehicle. There is definitely a lot of new features to learn, we wish there was a class to learn more. Christopher went through some of the features but was too much for us to digest at the time. He was nice enough to send us a training video which helped. Overall, we love our car. More

Great experience! See sales person Chris. He is great sales person. Highly recommend to visit Lexus of Seattle! sales person. Highly recommend to visit Lexus of Seattle! More

Everyone was extremely helpful. Helped me with all my questions. Pleasant experience from start to finish. questions. Pleasant experience from start to finish. More