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Lexus of Serramonte
Colma, CA
765 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our guests get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
At Lexus of Serramonte in Colma/Daly City, we know that our success is best measured by the satisfaction of our customers. That's why we're proud to be an Elite of Lexus dealer, an award given to Lexus dealers who excel at sales, service and overall owner support. Visit Lexus of Serramonte in Colma, just a short drive south for San Francisco, Bay Area Lexus drivers, for a truly world-class luxury vehicle experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 765 reviews
May 28, 2025
A follow up to my previous review due to recent development and discoveries: After a frustrating experience under the advice of Dean De Castro, I left feeling very defeated that I couldn't progr development and discoveries: After a frustrating experience under the advice of Dean De Castro, I left feeling very defeated that I couldn't program a key card for my 2020 GSF. Turns out, not only is this possible, but it's very simple to service when I did this on my own. So what Dean said about how key cards can only be programmed to the Canadian GSF is false. Dean also said new factory brake pads for the GSF needed to be broken in, turns out that also isn't true and there's a TSB that can take care of it. As for the key card, I should've programmed it myself sooner. But what can I say, I trusted Dean's professional opinion. But I want to take attention away from Dean. I'm sure that if the service technician was able to successfully program a key card for my 2020 GSF that day, Dean wouldn't have kept me in his hair any longer than he needed to and would've sent me on my way. It's just how he handled the situation in conjunction with what I know now is the part that throws everything off. For the future fellow that's searching the internet and wants to program a key card to their 2020 GSF: If your search for wanting to program a key card for your 2020 GSF has lead you here, you may have already came across this, but in any case, this discussion explains it all and how to do it (which is not much by any stretch): https://www.clublexus.com/forums/gs-f-2016-present/888029-can-i-program-my-old-rcf-key-to-my-new-gsf-credit-card-key.html More
by damns0n
Employees Worked With
Dean De Castro
May 10, 2025
Everyone was very friendly, helpful and knowledgeable. Facilities very clean and a beautiful showroom. Our salesman Mason was helpful and organized. He had us signing paperwork while the new car was being Facilities very clean and a beautiful showroom. Our salesman Mason was helpful and organized. He had us signing paperwork while the new car was being fueled up and detailed. 10 out of 10 experience. More
by Lovewesdog
Employees Worked With
Mason
May 05, 2025
The sales representative Mason was very patience and attentive. He tried his best to satisfy our requirement. I will recommend him to all people I knew who want to buy a Lexus. He is awesome! attentive. He tried his best to satisfy our requirement. I will recommend him to all people I knew who want to buy a Lexus. He is awesome! More
by conniemowong
Employees Worked With
Mason Ma
May 01, 2025
Nick was the BEST salesperson! He quickly answered every text or call and was gracious when I changed my mind about colors. He even followed me to the car rental place so I could t He quickly answered every text or call and was gracious when I changed my mind about colors. He even followed me to the car rental place so I could turn in my leased car. He has stayed in touch with me post sale to answer any additional questions. More
by georgia.schon
Employees Worked With
Nick
