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Lexus of Serramonte

Colma, CA

4.8
644 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our guests get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. At Lexus of Serramonte in Colma/Daly City, we know that our success is best measured by the satisfaction of our customers. That's why we're proud to be an Elite of Lexus dealer, an award given to Lexus dealers who excel at sales, service and overall owner support. Visit Lexus of Serramonte in Colma, just a short drive south for San Francisco, Bay Area Lexus drivers, for a truly world-class luxury vehicle experience.
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700 Serramonte Blvd

Colma, CA

94014

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Showing 644 reviews

April 16, 2024

This is our second time to buy a car in Lexus of Serramonte. They have an exemplary customer service, honors loyalty with their customers, and above all, very nice and respectful in dealing with us. More

by Karen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Lu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny, the Manager
Apr 17, 2024 -

Lexus of Serramonte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 15, 2024

Very clean and modern facility. Friendly and welcoming. When I settled on the UX, Gary worked hard to find 4 wheel drive version which turning out to be the 2025 model More

by robvanr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jiayi “Gary” Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Lexus of Serramonte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 15, 2024

Clarissa and Gustavo made the process very palatable. The price was fair and the service was spot on. More

by mdewolfe2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarissa Toy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina was 5 stars!
Apr 17, 2024 -

Lexus of Serramonte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 13, 2024

The shopping experience has been perfect and this is the best Lexus dealership in the Bay Area! More

by hzc930916
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hai Yen
Apr 16, 2024 -

Lexus of Serramonte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 13, 2024

I found my dream car and was able to drive it home that same day. It was a used car in excellent condition! More

by Katya
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Yousefzai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Habib Qasimi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Lexus of Serramonte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 12, 2024

Efficient, courteous, and professional. Team spirit making visit pleasant and confident. Speed of paper work especially good. More

by Linda lau
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarissa Toy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina
Apr 16, 2024 -

Lexus of Serramonte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 12, 2024

Wonderful experience buying our first Lexus! Clarissa Toy made a great effort to accommodate our very specific requests! We are very satisfied! More

by GentleRhino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarissa Toy
Apr 16, 2024 -

Lexus of Serramonte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 11, 2024

I am satisfied with the results I received at the dealership and they have answered all the questions I had. More

by wuchunlian1239
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Lu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Lexus of Serramonte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 10, 2024

The sales person was so kindly and professional. She solved all my concerns. It made me decide to buy that vehicle. I definitely will visit there again when I want to buy a new vehicle. More

by longyuanming
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Ungo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Luk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Lexus of Serramonte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 10, 2024

The sales person was professional and kindly, she solved my concern and I really appreciated that More

by longyuanming
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Barros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jiayi “Gary” Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prosperity Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Lu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Luk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Lexus of Serramonte responded

Longy, thank you again for taking the time to let us know how we did. We hope you have a great day!

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