
Lexus of Serramonte
Colma, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We bought two cars from Lexus of Serramonte in July. The process went smoothly without any high-pressure sales tactics or other issues that I had experienced in buying a new car in the past. Our sales The process went smoothly without any high-pressure sales tactics or other issues that I had experienced in buying a new car in the past. Our sales consultant was patient and had answered all of our questions in detail. We also appreciated the dealership’s finance team’s efforts explaining every aspect of the paperwork to complete our purchase, and addressing our questions with this tedious but important part of the process. We are very happy with our experience with Lexus of Serramonte! More
Service department is very good, technical issues and helpfulness. My issue was handled by Pete McConnell. He was very prompt in addressing my problem. Also, he delivered per his promise. Everything helpfulness. My issue was handled by Pete McConnell. He was very prompt in addressing my problem. Also, he delivered per his promise. Everything he handled was excellent. He even batted for Lexus owner. With his level of service, I strongly recommend owning a Lexus and have it serviced by Lexus of Serramonte. More
Our sales person (Clarissa) was excellent. Very professional and patient, answering our questions, not being pushy but also being real about the vehicle popularity. Finally, when we were r Very professional and patient, answering our questions, not being pushy but also being real about the vehicle popularity. Finally, when we were ready to buy, she helped us get the vehicle we wanted and worked out a deal that fit our budget. More
Clarissa was extremely knowledgeable and professional throughout my experience. Showed great patience and wanted to make sure I got the vehicle that was best for me. throughout my experience. Showed great patience and wanted to make sure I got the vehicle that was best for me. More
Lexus staff demonstrated excellent customer service and was extremely collaborative during the entire car buying process. First class dealer! was extremely collaborative during the entire car buying process. First class dealer! More
Buying a car has never been so pleasant. The service was professional, friendly, and swift. It was a pleasure going through the whole purchasing process with the sales Daryl Guieb. The service was professional, friendly, and swift. It was a pleasure going through the whole purchasing process with the sales Daryl Guieb. More
The buying experience was quick and simple. Our sales representative Nick was professional at all times. He’s friendly & extremely patient in helping us all the way in choosing the right vehic Our sales representative Nick was professional at all times. He’s friendly & extremely patient in helping us all the way in choosing the right vehicle. More
Anyone would be hard-pressed to find a better sales manager than Fernando Ferran to work with for getting a new car lease. He's been beyond helpful, and we appreciate his responsiveness, attention, and manager than Fernando Ferran to work with for getting a new car lease. He's been beyond helpful, and we appreciate his responsiveness, attention, and kindness. This is the third or fourth time we've used him, and we couldn't ask for more. Thank you, Lexus! Thank you, Fernando! More