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Lexus of Serramonte

Colma, CA

4.8
644 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our guests get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. At Lexus of Serramonte in Colma/Daly City, we know that our success is best measured by the satisfaction of our customers. That's why we're proud to be an Elite of Lexus dealer, an award given to Lexus dealers who excel at sales, service and overall owner support. Visit Lexus of Serramonte in Colma, just a short drive south for San Francisco, Bay Area Lexus drivers, for a truly world-class luxury vehicle experience.
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700 Serramonte Blvd

Colma, CA

94014

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Showing 644 reviews

September 22, 2022

Overall the experience was good. Clarissa is very Helpful in booking and identifying features of the vehicle. I highly recommend her in Seremonte Lexus. More

by Rajesh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Li
Sep 27, 2022 -

Lexus of Serramonte responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 21, 2022

Very nice people. Friendly and very professional I recommended Lexus dealer ship in Serramonte for any one More

by Tatyana Zhukovsky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Ferran. He is the best!!!!, Aaron Li
Sep 23, 2022 -

Lexus of Serramonte responded

Tatyana Zhukovsky, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2022

I contacted this dealership about a vehicle not readily available. The deposit process was easy and I did not feel pressured or concerned about misinformation. My interactions with representatives was posi More

by ailin_pto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarissa Toy
Sep 21, 2022 -

Lexus of Serramonte responded

Ailin_pto, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2022

Wonderful experience. The facility beautiful, well laid out, spacious, clean and, displays cars for sale. Eric Weichardt is professional, knowledgeable, patient and, wel More

by bradfordhawks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Li, Eric Weichardt
Sep 20, 2022 -

Lexus of Serramonte responded

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day!

September 06, 2022

In spite of the shortage of available cars at this time, we are very pleased with the new ES 300H that we purchased. I wish that Lexus had not been so stingy with viewable space for the GPS maps. They could More

by mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weichardt
Sep 08, 2022 -

Lexus of Serramonte responded

Hello Mark, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2022

jv and vicktor did above and beyond . we are happy with our purchase. bought my first lexus from jv 2 years ago and got another one again . More

by john yohanes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
victor and jv
Aug 26, 2022 -

Lexus of Serramonte responded

Hi John Yohanes! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2022

Our salesman James was awesome. Would highly recommend him if you’re looking into purchasing a vehicle. More

by Lilylz19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Zheng
Aug 14, 2022 -

Lilylz19 responded

Look for James for outstanding customer services.

July 25, 2022

Good service and friendly. I get the exact model I want. They even help drive the vehicle home for me More

by rdd1221
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bailey
Jul 27, 2022 -

Lexus of Serramonte responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 21, 2022

Eric Weichardt made everything go smoothly, and I would suggest people use his expertise to purchase a car. Th ONLY negative feedback is that their finance guy is nasty. More

by Robin.Levene.McGregor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Vlardi
Aug 02, 2022 -

Lexus of Serramonte responded

Thank you for bringing this matter to our attention. We will use this as an opportunity to improve. We hope to see you again soon.

July 17, 2022

Steve Bailey and Joseph Kaufman worked very hard with us to get us the exact car we wanted. And they did! We are extremely happy with the service they provided! We at no time felt rushed or pressured and th More

by Tracey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JV, finance dept., Steve Bailey, Joseph Kauffman
Jul 19, 2022 -

Lexus of Serramonte responded

Tracey, we are so happy to read such a great review about Lexus of Serramonte! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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