Lexus of Serramonte

Exceptionally good experience . Willing to spend all necessary time in a very cordial and thoughtful way.Excellent test drive, thorough review available cars, lots of help in every . Willing to spend all necessary time in a very cordial and thoughtful way.Excellent test drive, thorough review available cars, lots of help in every way. More

All Star Service If your looking for someone to take their time and truly give you an awesome experience, then Nick is your guy. He is definitely not your normal car If your looking for someone to take their time and truly give you an awesome experience, then Nick is your guy. He is definitely not your normal car salesman and that's why I continue to come to him for my service needs. I would also like to recognize the lady in finance who made sure the transaction was very smooth. More

Revisit to the dealership Great service as always. Dean always takes care of my car. Car got returned to me very clean as well. I got an oil change and had to leave work during Great service as always. Dean always takes care of my car. Car got returned to me very clean as well. I got an oil change and had to leave work during my break. I did ask for a loaner and they did not give me one since it’s no longer allowed. I had to have my boyfriend come all the way down from Vallejo to pick me up. That was the downside. I used to always get a loaner in the past years when I had to go back to work. More

Randy is the man! I was starting to doubt the customer service since the last two visits. But Randy was on it for the latest service on my baby (CT200H F Sport) I was starting to doubt the customer service since the last two visits. But Randy was on it for the latest service on my baby (CT200H F Sport) Thanks Randy! More

Excellent service, will get you the best rates! Bought a 2015 IS 350 F Sport at Serramonte, and they're service was top notch. They went out of their way to get me a better rate on financing and rem Bought a 2015 IS 350 F Sport at Serramonte, and they're service was top notch. They went out of their way to get me a better rate on financing and removed the previous owner's vinyl wrap at no charge. I highly recommend buying your next car here! More

Jason is professional, courteous & knowledgeable/ helpful. I highly recommend this dealership for service. They don't make you wait; service is superb; excellent communication with timing updates & accuracy I highly recommend this dealership for service. They don't make you wait; service is superb; excellent communication with timing updates & accuracy with the timing. Thank you! I don't see Jason's name on the list,. More

Walking in off the street I went to Serramonte Lexus after looking at their used 2015 rx 350’s on line for a couple of days. I didn’t have an appointment, I just walked in off I went to Serramonte Lexus after looking at their used 2015 rx 350’s on line for a couple of days. I didn’t have an appointment, I just walked in off the street. They found a salesman right away & in about two hours I was driving off in my sweet new ride. They made it easy & simple. More

50,000 service Professional and courteous service! Mauricio went thru the entire maintenance detail by detail. I waited in the lounge where there was wi fi, water Professional and courteous service! Mauricio went thru the entire maintenance detail by detail. I waited in the lounge where there was wi fi, water and snacks More

Great Customer service I made an appointment for routine service however the service rep noticed fluid covering a strut in my front wheel well. He wrote it up, arranged for I made an appointment for routine service however the service rep noticed fluid covering a strut in my front wheel well. He wrote it up, arranged for a loaner car ( a new RX 350) and I was on my way. I picked up my car the next afternoon and was only charged for my oil change as the additional repairs were warranty covered. More

Amazing service and staff! I love taking my car in for service at Lexus of Serramonte. I always schedule with Randy, and he is amazing. I feel so well taken care of here, and Ra I love taking my car in for service at Lexus of Serramonte. I always schedule with Randy, and he is amazing. I feel so well taken care of here, and Randy makes sure my car has everything it needs and is sure to let me know when longer service appointments or bigger expenses are coming up - like new tires - and the best places to go for things they don’t do there. Thank you for outstanding service! I wouldn’t dream of taking my car anywhere else! More