Lexus of Serramonte

"Excellent salesperson Cindy Han" Very happy customer who recently purchased a 200NX. Cindy was very helpful every step of the way. She offered snacks while waiting for financing. Very happy customer who recently purchased a 200NX. Cindy was very helpful every step of the way. She offered snacks while waiting for financing. She is one of the rare salesperson still with a personal touch. More

Stress free transaction Pleasant environment of the Lexus of Serramonte and help from a very professional and knowledgeable Yury Rykov made the entire experience of leasing a Pleasant environment of the Lexus of Serramonte and help from a very professional and knowledgeable Yury Rykov made the entire experience of leasing a new Lexus easy and stress free. Thank you!! More

Excellent salesperson Nick Hart We bought a 2017 ES300h. Had Nick Hart as sales rep. He was very friendly, not pushy, and I think we got a good deal. I received more on my trade-in We bought a 2017 ES300h. Had Nick Hart as sales rep. He was very friendly, not pushy, and I think we got a good deal. I received more on my trade-in that I expected, and got a good amount off MSRP. I had heard good things about Nick, and they were correct. I would recommend working with him if you are buying a Lexus. More

Allen Bock and Bill Hogan, my professional salesmen Allen and Bill were very cool, friendly and professional. The purchase of my new 2017 Lexus GX460 is a breeze! Thank you Allen and Bill. Allen and Bill were very cool, friendly and professional. The purchase of my new 2017 Lexus GX460 is a breeze! Thank you Allen and Bill. More

December to remember! Sue was great, I received a great deal on my Lexus. Everything was professional and straightforward. Car buying can be stressful, but this experience Sue was great, I received a great deal on my Lexus. Everything was professional and straightforward. Car buying can be stressful, but this experience went very smoothly. I love the new car! More

I traveled 3,000 miles from New Jersey to Colma, California to Lexus of Serramonte to get the 2012 Japan manufactured(impossible to get on the East Coast)) RX-350-AWD, Silver with black interior wit California to Lexus of Serramonte to get the 2012 Japan manufactured(impossible to get on the East Coast)) RX-350-AWD, Silver with black interior with most options including nav. I located the vehicle on one of the popular car websites. I e-mailed my interest in the vehicle. I received a quick response from Phillip(Internet sales). The price I received was very competitive. I expressed my desire to purchase the vehicle. I have bought over a dozen new vehicles(first Lexus,first luxury vehicle)to date, so I was skeptical of the price, mileage on the RX,and availability. Phillip assured me that he would place the vehicle on hold till I was able to get to the dealership in the next day or so from the initial e-mails(Although he also stated that everything could have been done by next day Fedex to save me the trip).I called and my intuition about the honesty, and professionalism of the communication between myself and Phillip was genuine. I was picked up at the airport by Phillip and arrived at the Dealership to test the RX. The RX-350 was exactly as described to me,and it was on hold for me.After some nice refreshments, the buying process paperwork was completed. I was rewarded by this excellent Lexus dealer with a great deal, 0.9 % financing and discounted installed accessories(mud flaps),and window security etching included. The entire process was what I hoped purchasing a Lexus would be like. Phillip was courteous,easy going,and extremely professional. Ted from finance was also a great asset to this dealership.The F and I process was low pressure, and professional. I can't believe I had a pleasant new car buying experience.That was definitely a first. These gentlemen went the extra mile to make sure I was completely satisfied. I told them they made this Giants(NY Giants, of course!)fan very happy. At the end of the buying process Phillip was kind to drop me off back at my hotel. I highly recommend Lexus of Serramonte,make sure you see Phillip,and Ted. More

Steve is the most honest man I know. He bent over backwards to get is a great deal. We will always buy fro Steve. We were looking to be at a certain nber and steve did all he could to meet that num backwards to get is a great deal. We will always buy fro Steve. We were looking to be at a certain nber and steve did all he could to meet that number and even surpassed it. The world needs more Steve Dessys. More