
Lexus of Smithtown
St. James, NY
Filter Reviews by Keyword
By Type
1,096 Reviews of Lexus of Smithtown
Fabulous experience!!! Top rated sales professionals! I traveled almost 1 hour to get to this dealership, passing several other Lexus dealers along the way, and boy am I glad I did!! Kenny G and his tea I traveled almost 1 hour to get to this dealership, passing several other Lexus dealers along the way, and boy am I glad I did!! Kenny G and his team of co-workers are the friendliest, most outgoing, professional people I have ever met at a car dealership in my life. I purchased a 2015 Certified RX 350 from Kenny, and I am glad I did!! I will highly recommend these professionals to all I know who are in the market for a Lexus, new or used!! Beautiful experience, love my new car! More
Great sales person to deal with This is my first car from this dealership. Everyone is very friendly and no pressure. The best was dealing with our sales person Tabetha Pradel. She w This is my first car from this dealership. Everyone is very friendly and no pressure. The best was dealing with our sales person Tabetha Pradel. She was the best from beginning to end. She helped us with every step and stayed late to accommodate our test drives and questions. Tabetha is very upbeat and a pleasure to deal with. We didn't have any pressure and felt we had her full attention before and after the sale. If you do stop in at this dealership you need to ask for Tabetha. She can help you with new or used cars. More
Outstanding! That is the only word I can think of to describe Lexus of Smithtown. This is our fourth Lexus and one of the main reasons we keep coming back is the w That is the only word I can think of to describe Lexus of Smithtown. This is our fourth Lexus and one of the main reasons we keep coming back is the world-class customer service we always receive. Special kudos and thanks to Denise Plourde, Charles from Sales and Anthony from Technology. As always, they made our new car acquisition absolutely seamless and a completely pleasurable experience! More
2nd Deal as Great As the 1st I can’t say enough about the amazing staff at Lexus of Smithtown. We just leased our second car with them and it is a pleasure to do business there. T I can’t say enough about the amazing staff at Lexus of Smithtown. We just leased our second car with them and it is a pleasure to do business there. They are professional, no pressure and always helpful. I must especially thank Abbas, who handles the customer technology training. He is so patient and knowledgeable! I can ask the same question several times and he doesn’t get annoyed. The true greatness of working with him is he loves these cars and wants owners to enjoy all the features. Honestly, this dealer gets my highest recommendation and I rarely say that!!!! More
Wonderful and freindly Great experience... Very friendly and knowable very punctual with everything rene and fahad were awsome and they took.care of my ever need. I love m Great experience... Very friendly and knowable very punctual with everything rene and fahad were awsome and they took.care of my ever need. I love my car More
Most helpful salesperson ever!!! Tabetha was very personable and wanted to meet all of our needs. She did that and much more by getting us the car we really wanted. Shawn was great as Tabetha was very personable and wanted to meet all of our needs. She did that and much more by getting us the car we really wanted. Shawn was great as well with his tech skills. He had patience with us since we are a little technology challenged. He explained everything very slowly until he was certain we understood what he was saying. Finally, Denise went over everything with us very carefully and as quickly as possible. Great personality and very professional. More
Great experience Wonderful service, great experience walked in and walked out feeling great. Carlos was great to deal with and Anthony explained the car in simple ter Wonderful service, great experience walked in and walked out feeling great. Carlos was great to deal with and Anthony explained the car in simple terms. More
Purchase of a used automobile. Bill Dekoning and Robert Meyer were great to work with. They were processional and courteous at all times. No pressure was ever used to make a sale. Bill Dekoning and Robert Meyer were great to work with. They were processional and courteous at all times. No pressure was ever used to make a sale. More
Recall on Takata airbag was done during tis visit. Service was completed within the time given and a loaner was made available. Was most satisfied with ser on Takata airbag was done during tis visit. Service was completed within the time given and a loaner was made available. Was most satisfied with service to make the vehicle safe. More
Top notch service! Everything you would expect and more. Polite, efficient service from all involved. I would highly recommend. Surroundings are comfortable if you choos Everything you would expect and more. Polite, efficient service from all involved. I would highly recommend. Surroundings are comfortable if you choose to wait as your service is completed. More