Lexus of Smithtown

New Lease First time going thru this process by myself, and I am a female. I too cannot say enough about Mike Mandolese. Mike is professional, friendly and de First time going thru this process by myself, and I am a female. I too cannot say enough about Mike Mandolese. Mike is professional, friendly and detail oriented. Anything I did not understand was explained to me precisely. I was scared to death to start looking for a car, because I was hearing horror stories about other peoples experiences (especially women). As soon as I met Mike my fears faded away. He was very up front with me with everything. If I seemed a little unsure of something he addressed it and put me at ease. i.e. I was unsure if I totally liked the color I picked and he would stop everything and say "well lets go for a walk and make sure". So we got our coats on AGAIN and went to make sure I was happy. And I was. Every question I had he handled it with a straight on professional approach. That night out to dinner with friends I told them of my awesome experience with Mike. My friend said to me OMG! you should have told me you were going to Smithtown Lexus....."there's a guy Mike Mandolese you should talk to!" LOL and just like that I knew I was in good hands. Also, my hat is off to Jeffrey Rosales who went thru all the gizmos and gadgets with me. Explaining everything to me in detail and soooo patient. Again very professional and detail oriented. I am beyond happy with Lexus of Smithtown. More

Great experience! I can't say enough positive things about my purchase experience at Lexus of Smithtown. Michael Mandolese is an incredible sales executive and made eve I can't say enough positive things about my purchase experience at Lexus of Smithtown. Michael Mandolese is an incredible sales executive and made every step of the process a pleasure. He is an incredible communicator and has gone above and beyond to ensure that I am happy with my car and the dealership. I will enthusiastically recommend Lexus of Smithtown and Michael to friends and family. I also want to recognize Jeffrey Rosales for taking care of me when I took delivery of the car. Thank you. More

New Purchase Experience was professional and courteous. Responses were provided in detail and were very timely . Verbal exchanges were clear Only negative com Experience was professional and courteous. Responses were provided in detail and were very timely . Verbal exchanges were clear Only negative comment, delivery paper work should be accomplished in advance of pick up , to the extent possible.. Certain basic and repetitive information should be exchanged ahead of the delivery More

Perfection This is my second purchase from this dealership. My salesperson was Michael Mandolese who was by far the best of the best, His professionalism and This is my second purchase from this dealership. My salesperson was Michael Mandolese who was by far the best of the best, His professionalism and honesty made my decision to buy another Lexus a "no brainer". In addition to Michael Mandolese, I had my very own technical specialist, Abbas Rajani who was articulate and very knowledgeable. Abbas walked me through all the operations of my vehicle. He was extremely detailed and made my experience so very pleasant. Thank you Lexus of Smithtown for hiring, to my opinion, the best of the best! Joanne F More

Great Experience from the moment I walked in! I have to say that for this being my first big purchase, I could not have had a better experience than working with Mr. Mandolese at Lexus of Smithtow I have to say that for this being my first big purchase, I could not have had a better experience than working with Mr. Mandolese at Lexus of Smithtown. He was professional, and cordial and very much interested in making sure I had a car that could compliment my lifestyle as well as my needs. More importantly, he did everything within his power to make sure I got a fair deal on my purchase. It could easily be surmised that Mr. Mandolese put my needs ahead of his own which is essentially what you look for in the purchase of a car. I even appreciated Abbas stopping by to talk with me, as I had met him years ago when my mother bought her car. Being that this was my first big purchase, his entire team (Denise in Finance, and everyone else I encountered) were extremely helpful, nice and dedicated to making sure I knew the ins and outs of what would be required of me in my first vehicle purchase. I don't think it's possible for me to have been in the care of better people, because they are simply the best! Not only do I have a car I love, but have made excellent acquaintances that I plan to keep in touch with for some time. thank you for everything. -j.ayala More

New Car Purchase I had a very pleasurable experience dealing with the Lexus of Smithtown staff. I am quite happy with my purchase of the RX350. Looking forward to do I had a very pleasurable experience dealing with the Lexus of Smithtown staff. I am quite happy with my purchase of the RX350. Looking forward to doing additional business with Lexus of Smithtown. More

wonderful dealership I had leased two Lexus rx 350 from a prior dealership on long Island. After being treated poorly when it was time to lease my third vehicle and walkin I had leased two Lexus rx 350 from a prior dealership on long Island. After being treated poorly when it was time to lease my third vehicle and walking out of my prior dealer I decided to call one last Lexus dealer, Lexus of Smithtown. I spoke to Charles Greene who was terrific. He listened, was professional, and found me my new RX 350 with ease. I am so happy I did not give up on Lexus and found a great dealership and salesperson for my future leases... I also worked with Dolores Russell and she was professional and a pleasure to deal with. More

Outstanding Experience at Lexus of Smithtown Visited the dealer on Feb 20 to get information on leasing the RX350 met with Charles Greene. After identifying the car I was looking for and the fina Visited the dealer on Feb 20 to get information on leasing the RX350 met with Charles Greene. After identifying the car I was looking for and the finance parameters, Mr Greene prepared a detailed list of the costs which met or exceeded my expectations. No stressful back and forth and no anxiety attacks. Same for Dorothy Russell the business manager. Closed the deal the next day. My compliments on the top shelf professionalism of Mr Greene and staff. More

Excellent service at Lexus of Smithtown I just purchased my new vehicle on Feb.9,2015.I was so impressed with the service I received from Enzo Trapani sales consultant and Rob Rossworn sales I just purchased my new vehicle on Feb.9,2015.I was so impressed with the service I received from Enzo Trapani sales consultant and Rob Rossworn sales manager. They took their time to help me decide on the best vehicle for my needs. They were both so professional,kind,sincere and knowledgeable. Delores R. Financial manager was also very professional and helpful.Everyone in the showroom was very friendly and offered help if needed. My overall experience made me feel very comfortable . I highly recommend Lexus of Smithtown More