
Lexus of Smithtown
St. James, NY
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1,096 Reviews of Lexus of Smithtown
RX350 and sales consultant I have been to several Lexus dealerships asking many questions and test driving several vehicles....I found Michael Mandolese to be the most informati I have been to several Lexus dealerships asking many questions and test driving several vehicles....I found Michael Mandolese to be the most informative, friendly, meticulous rep I spoke with. He also followed up several times with me rather than me following up with him as I had to do with other reps from other dealers....he deserved the sale.....Jim Z............PS, since I just purchased the vehicle , I cannot rate the quality of work since they have not service the vehicle yet.... More
Exceptional Experience leasing ES350 Robert Rossworn,Michael Mandolese, Denise Plourde, and Ashley provide the most impressive, expeditious hassle free experience since I bought my first Robert Rossworn,Michael Mandolese, Denise Plourde, and Ashley provide the most impressive, expeditious hassle free experience since I bought my first car in 1970! I did not have to bargain, there was no pressure and the follow up service delivery of the automobile was impeccable. I knew my prices prior to the visit and never owned a Lexus but they beat all the prices. They could not do enough for me to explain the costs and features as well as the service. There was no pressure for aftermarket items and the time spent explaining features was extraordinary. I know this sounds unreal after hearing and experiencing many bad auto sales stories but this dealership and the aforementioned team were terrific! Steve H More
Lexus RX350 Received a great deal on a 2015 RX 350. Charles Greene was terrific every step of the way and helped us throughout the entire process. Received a great deal on a 2015 RX 350. Charles Greene was terrific every step of the way and helped us throughout the entire process. More
lynn and jerry Just leased my first Lexus and I love the car! Mike was my salesperson and he was so friendly and helpful. I would certainly recommend this dealershi Just leased my first Lexus and I love the car! Mike was my salesperson and he was so friendly and helpful. I would certainly recommend this dealership, salesperson and car! Thank you Mike. More
Lexus IS 250 Abbas and Enzo were a big help! Very friendly and got the job done easily and quickly :) It was a pleasure working with both of them Abbas and Enzo were a big help! Very friendly and got the job done easily and quickly :) It was a pleasure working with both of them More
Frank Loviglio- A True Professional The Sales team of Frank Loviglio and Tim Burns were both highly professional and very accommodating to my needs. Their knowledge of the Lexus vehicle The Sales team of Frank Loviglio and Tim Burns were both highly professional and very accommodating to my needs. Their knowledge of the Lexus vehicle really made my choice to lease the correct one. The features and benefits of the vehicle were all explained by Frank who is highly educated on the workings of the car. Frank stated that his assistance is always available should I have ant questions or concerns. The leasing experience was a pleasure using Lexus of Smithtown. More
An outstanding experience with Lexus My name is Adam Frank and I recently leased a RX350 from Lexus of Smithtown. My experience with everyone that helped me was "truly outstanding" and pa My name is Adam Frank and I recently leased a RX350 from Lexus of Smithtown. My experience with everyone that helped me was "truly outstanding" and particularily our salesman, Frank Loviglio. I would definitely recommend this dealership to everyone. I have driven the car for the past 4 days and can only say that is an extraordinary car at every level. It may turn out that it becomes the "best" car that I have ever driven. Thanks, Adam J. Frank More
Truly Outstanding Dealership with Top Notch Professional's Well what can I say, this being my second purchase at Lexus of Smithtown with the consummate sales professional, Frank Loviglio, handling the selling Well what can I say, this being my second purchase at Lexus of Smithtown with the consummate sales professional, Frank Loviglio, handling the selling end and, the friendly and helpful Delores Russell handling the finance, registration, etc.Hands down, after buying and leasing new and certified cars from dealers on Long Island for almost 40 years, Lexus of Smithtown is the BEST!! While the entire dealership does an excellent job, Lexus is very lucky to have Frank and Delores!!!! Thank you so much for my wonderful certified Lexus ES350 and an easy and comfortable buying experience. I'll be back!!! More
Making a car purchase an easy and enjoyable experience Purchasing a car is usually a daunting experience, but the employees of Lexus of Smithtown made it a very enjoyable experience. Kenneth Goldberg was Purchasing a car is usually a daunting experience, but the employees of Lexus of Smithtown made it a very enjoyable experience. Kenneth Goldberg was the first person we spoke to, and he was an excellent salesman. The price he quoted was the final price, with no unexpected charges. When the car's arrival took a little longer than expected, Frank Galante made sure that we had a car to use. At delivery, Jerry Powder was very knowledgeable as he went through every option on the car before we drove the car out of the lot. Thank you to Denise for walking us through the financial aspects without any issues. We will be back for our next car thanks to a very efficient and accommodating dealership. More
Smart good hearted People First met Mike M on the phone. Nice guy. Then met him at the dealership, great guy. Him and Denise were smart, well rounded individuals that d First met Mike M on the phone. Nice guy. Then met him at the dealership, great guy. Him and Denise were smart, well rounded individuals that didn't portray a hint of pressure or inconsistency. They were professional and kind, not your average car dealers here. I would highly recommend Lexus of Smithtown and I would also recommend you ask for Michael Mandolese. At the end of the deal, we were all happy and this friendly individual Abass walks you through the ins and the outs of how to use the vehicles functions which was spectacular. Abass was also very easy to talk too, not unlike Denise and Michael. This all comes from a person who hates being approach by salesmen in stores and anywhere. If I need help I would ask and there was none of that awkwardness here. More